Receptionist

1 week ago


York, United Kingdom Clifton Moor Dental Centre Full time

*Please note the skills test must be completed to be considered for the role. If the Skills test is not completed you will be automatically rejected.

Full time Dental Receptionist at Clifton Moor Dental & Implant Centre

You will be working as part of a team at the 'front line' of our dental practice and as the first point of contact from patients and enquires over the phone or on arrival.

As a dental receptionist you will work closely with our health professionals and be treated as a valued member of a team, helping to deliver an important service.

You will be booking in new patients, greeting visitors, arranging appointments and undertaking other non-clinical tasks of an administrative nature.

A smart appearance, an organised manner and the ability to stay calm under pressure in this role are essential along with great spoken and written communication skills, alongside a cheery empathetic but firm nature.

You should have a professional, caring, friendly confident approach to work, colleagues and patients. It's important to be understanding, as you could be dealing with people who might be very nervous or in a lot of pain.

Must have a passion for customer service, a genuine caring nature and enthusiasm for the role.

Other duties and responsibilities of the role include:

- Dealing with calls from patients and calling them if appropriate.
- Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups or further dental treatment.
- Using a diary/computerised diary system to book, switch and cancel appointments.
- General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms.
- Handling payment from patients.

*Salary will increase after your probation period.

**Job Types**: Full-time, Permanent

Pay: From £23,500.00 per year

**Benefits**:

- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Transport links

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Experience**:

- Receptionist: 1 year (required)

Work Location: In person

Application deadline: 21/06/2024
Reference ID: Receptionist 2023
Expected start date: 13/07/2024


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