Family Support Worker

2 weeks ago

Great Yarmouth, United Kingdom Family Action Full time

**Key tasks and responsibilities**:
1. To work alongside the Co-ordinators and Family Support Workers across the County to deliver and develop the Norfolk and Waveney ASD/ADHD Support Service. This may include working in the West and Central areas occasionally.

2. To facilitate support groups for families awaiting assessment for ASD/ADHD in the area.

3. Co-production of parent-led groups and parent forums, co-facilitating courses for parents/carers such as the 3 week Plan Bee course.

4. To offer individual telephone or virtual (via Zoom or Teams) support to parents referred to the project and this support to include giving information, advice and guidance; signposting; referring to other agencies as appropriate and, where appropriate, attending relevant family support meetings. This may also include occasional home visits.

5. To work with the co-ordinator to develop relationships with schools, pre-schools, children’s health services and children’s social services and, in particular, NCHC Neurodevelopmental Teams to provide co-ordinated support to families.

6. Develop an understanding of the ASD/ADHD assessment pathway in order to advise and support families.

7. To use Inform, Family Action’s case management system, to keep accurate case records including outcome measures and to assist in the preparation of reports.

8. To actively participate in service reviews, writing case studies and evaluations and to attend relevant multi-agency meetings to promote the service.

9. To promote and share information about the project to referrers and to families by producing leaflets and using social media as appropriate

10. To work with the team in recruiting, training and supporting volunteers.

11. Be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
a) Being **people** focused

b) Reflecting a **‘can do’**approach

c) Striving for **excellence**in everything we do

d) Having **mutual respect**for everyone we work with, work for and support through our services

12. To ensure you have an understanding (appropriate to your role) of and comply with Family

Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

13. To comply with Family Action’s Equality & Diversity Policy and Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

14. To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.

To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required

**Your skills**:

- To join us as Family Support Worker you will have experience of working or volunteering with families in the community. A relevant qualification in child and family work is desirable. You will have excellent verbal and written communication skills and experience in using IT to deliver support, record casework, write reports and input data.

You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals. You will be compassionate and empathic, with a good understanding of child development and in particular of Autism and ADHD and the impact this can have on children and their families. Experience of delivering evidence-based programmes for parents and/or of facilitating group work. Committed and willing to promote inclusion and equality of opportunity for all.

**What will we offer you?**

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

**Next steps**:
Please be advised that we do not accept C.Vs

**Closing Date**:Tuesday 24/04/2024 at 9.00am

**Job Types**: Part-time, Fixed term contract
Contract length: 11 months

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