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Team Leader

4 months ago

Yeovil, United Kingdom Turning Point Full time

**Job Introduction**:
Do you want to help build a brighter future for communities and individuals in Yeovil doing a highly rewarding job. Turning Point’s drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change.

As a Team Leader we offer a starting salary of £30,000 rising each year in line with our pay progression salary bands, rising to £35,096 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a leadership role or to be a specialist in your field, Turning point we will support and encourage you on your career journey.

**Role Responsibility**:

- Providing visible leadership to my teams/hub providing a positive, supportive environment for my teams to thrive.
- Management of a number of direct reports including Team Leaders;
- Management of all HR related processes in line with HR policies.
- Ensuring expenses incurred within my teams are in line with organisational policy;
- Ensuring adherence to petty cash processes.
- Ensuring high quality performance of staff within my teams and achievement of key performance indicators.
- Day-to-day operational oversight of a larger geographical area/hub or group of teams;
- Ensuring my team delivers interventions/services in line with commissioner expectations, meeting needs of People we Support;
- Management of incidents that occur in my team/hub escalated by Team Leaders and ensuring learning is shared;
- Acting as a point of escalation from Team Leaders to resolve concerns raised by People we Support and partner agencies;
- Ensuring all steps are taken to ensure the health and safety of staff within my team/hub and People we Support;
- Ensuring the delivery of a high quality, evidence based service within my team/hub including undertaking and overseeing quality assurance and audit activity;
- Oversight of safeguarding activity to ensure people we support and children/vulnerable adults are safeguarded;
- Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery;
- Representing Turning Point at internal and external meetings.

Essential Requirements:

- Demonstratable leadership skills and flexible and adaptable leadership style;
- In depth understanding and ability to operationally and performance manage the functions of the team I lead;
- Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
- Strong organisational, time management and prioritisation skills;
- Ability to remain calm and resilient in high pressure environments;
Desirable:

- Previous experience managing similar service/team
- Management qualification or equivalent

**About us**:
**What Benefits Will I Receive?**

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes:

- Comprehensive learning and development opportunities so we can invest in your future - we’re proud to have a silver accreditation from _Investors in People. _Choose from our range of courses to gain recognised qualifications
- 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family
- Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us

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