Welcome & Service Assistant / Cynorthwyydd Croeso a
5 months ago
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
**Salary**:£10.78 per hour
**Contract/duration**:12 months
**Hours/working pattern**:Average of 4 days a week on a rota basis, includes weekends and bank holidays.
Fel wyneb cyhoeddus ein heiddo, byddwch yn darparu croeso cynnes, cyfeillgar, yn rhoi gwybodaeth am yr eiddo, yn ateb cwestiynau ac yn sicrhau bod pawb yn cael ymweliad pleserus a chofiadwy.
**Cyflog**: £10.78 yr awr
**Contract/hyd**: 12 mis
**Oriau/patrwm gwaith**:cyfartaledd o 4 diwrnod yr wythnos ar sail rota, yn cynnwys penwythnosau a gwyliau banc.
What it's like to work here:Reporting to The Welcome Manager, you’ll be part of a team of Welcome and Service Assistants working at Powis Castle and Garden.
Yn adrodd i'r Rheolwr Croeso, byddwch yn rhan o dîm o Gynorthwywyr Croeso a Gwasanaeth sy'n gweithio yng Nghastell a Gardd Powis.
What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from promoting National Trust membership to supporting key property events - no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.
O ddydd i ddydd, byddwch yn darparu profiad gwasanaeth cwsmeriaid cyffredinol gwych. Byddwch wrth law yn ateb ymholiadau ac yn gwrando ar yr hyn sydd ei angen ar ein hymwelwyr fel y gallwch rannu'r wybodaeth gywir. Eich rôl chi yw sicrhau bod ein hymwelwyr yn cael y diwrnod gorau y gallant. Cewch gyfle i gymryd rhan mewn gwahanol agweddau ar brofiad yr ymwelwyr, o groesawu ymwelwyr i'r eiddo a hyrwyddo aelodaeth yr Ymddiriedolaeth Genedlaethol i gefnogi digwyddiadau eiddo allweddol - does dim dau ddiwrnod yr un fath.
Mae profiadau gwych i ymwelwyr yn ein natur, ac rydym yn credu y dylai pawb deimlo eu bod yn cael eu croesawu, eu gwerthfawrogi a'u bod yn ymgysylltu mwy oherwydd y gwasanaeth rhagorol rydych chi'n ei ddarparu. Byddai'r rôl hon yn addas i unrhyw un sydd ag angerdd am ddarparu gwasanaeth gwych i gwsmeriaid.
Who we're looking forWe'd love to hear from you if you are:
- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude
Byddem wrth ein bodd yn clywed gennych os ydych chi'n:
- cwsmeriaid sy'n canolbwyntio ar ddealltwriaeth o bwysigrwydd gwasanaeth gwych
- chwaraewr tîm, ond hefyd yn gallu gweithio ar eich menter eich hun yn
- drefnus ac yn barodi
- addasu i ddysgu sgiliau newydd
- fod ag agwedd gadarnhaol
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd.
- Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenol
- Mynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)
- Cynllun gofal plant di-dreth
- Cynllun benthyciad blaendal rhent
- Benthyciad tocyn tymor
- Gostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinema
- Lwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn ogystal â chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol.
- Oriau gweithio hybl
-
Welcome & Service Assistant / Cynorthwyydd Croeso a
5 months ago
Welshpool, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£10.78 per hour **Contract/duration**:8 months **Hours/working pattern**:working on rota basis, approximately 3 - 4 days a week, will include...
-
Service Assistant X 6
5 months ago
Welshpool, United Kingdom National Trust Full timeAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. **Salary**: £10.50 per hour **Contract/duration**:10 months **Hours/working pattern/hours**: various, will include weekends and bank holidays. Fel Cynorthwyydd Gwasanaeth byddwch yn gweithio ar draws ardaloedd ymwelwyr, gan helpu...
-
Facilities Assistant
5 months ago
Welshpool, United Kingdom National Trust Full timeWorking within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service. **The Hours/ working pattern**:28 hours per week. Working days will be Sat-Weds. Hours are 0800-1345 main season, 0800-1315 off-season. **The Salary**:£11.50 ph **Duration**: permanent Gan weithio...
-
Facilities Assistant
5 months ago
Welshpool, United Kingdom National Trust Full timeWorking within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service. **The Hours**:28 hours per week Work pattern is Saturday-Wednesday day 8am-1.15pm, Nov-Feb, and 8am-1.45 pm, March-October. **The Salary**:£11.50 per hour **Duration**:Permanent O fewn y swydd hon...
-
Collections Assistant
5 months ago
Welshpool, United Kingdom National Trust Full timeWe protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It’s no small task. In fact, it’s a big team effort and it’s why our Collections Assistant are so important. Rydym yn diogelu popeth rhag...
-
Support Services Assistant
4 hours ago
Welshpool, United Kingdom Powys Teaching Health Board Full timeJob summary We require a caring and enthusiastic individual to work part time as a Support Services Assistant within the Domestic team.This is a 13 hour post working .This post will be based at Welshpool Hospital.You will need to be self-motivated, have a flexible approach to work, able to work as part of a team and have the ability to work on your own...
-
Support Services Assistant
3 days ago
Welshpool, United Kingdom Powys Teaching Health Board Full timeJob summary We require a caring and enthusiastic individual to work part time as a Support Services Assistant within the Domestic team. This is a 13 hour post working . This post will be based at Welshpool Hospital. You will need to be self-motivated, have a flexible approach to work, able to work as part of a team and have the ability to work...
-
Customer Service Administrative Assistant
5 months ago
Welshpool, United Kingdom Invertek Drives Full time**CUSTOMER SERVICE ADMINISTRATION ASSISTANT** As a fast-growing global organisation, Invertek Drives is dedicated to developing cutting edge technologies for integration into future generations of our world - renowned Optidrive product range. Based at our Welshpool Head Office, Invertek Drives are seeking to appoint a full time Customer Service...
-
Holiday Assistant
4 days ago
Welshpool, Powys, United Kingdom ENGINEERINGUK Full timeWe're seeking a Holiday Assistant to join our team in the Welshpool Superstore. This role involves working in-store during the festive period, helping us to deliver exceptional customer service and providing support to our customers.As a Holiday Assistant, you'll have the opportunity to work a range of shifts, including weekends and bank holidays. Our Tesco...
-
Theatre Assistant
2 months ago
Welshpool, United Kingdom Betsi Cadwaladr University Health Board Full timeJob overview THIS POST IS FIXED TERM/SECONDMENT FOR MONTHS TO COVER MATERNITY LEAVE The Satellite Welshpool Renal Unit is a diverse department, caring for patients with Renal Failure from the pre-dialysis, to maintenance dialysis, conservative management, end of life care and supporting patients through transplantation. The department also provides...
-
Health Care Assistant
5 months ago
Welshpool, United Kingdom PRO Nursing Healthcare Full timePRO Nursing Healthcare are currently seeking an experienced Healthcare Assistant to undertake Community shifts within all areas of Powys, Wales. We have regular and consistent shifts here, with flexible further shift options to choose from and we are keen to speak with both full time and part time applicants. Working alongside NHS Trust employees, you will...
-
Teaching Assistant
3 weeks ago
Welshpool, United Kingdom Outcomes First Group Full timeHow would you like to be paid for five days but only work four*? Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be...
-
Teaching Assistant
3 weeks ago
Welshpool, United Kingdom Outcomes First Group Full timeHow would you like to be paid for five days but only work four*?Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).4DWW will be...
-
Agricultural Equipment Service Technician
4 weeks ago
Welshpool, United Kingdom Ernest Gordon Recruitment Full timeJob Title: Agricultural Equipment Service TechnicianJob Summary: We are seeking a skilled Agricultural Equipment Service Technician to join our team. As a Mobile Plant Maintenance Specialist, you will be responsible for servicing and maintaining agricultural equipment at various sites.Key Responsibilities:Service and maintain agricultural equipment to ensure...
-
Administrator - Adult Services
6 months ago
Welshpool, United Kingdom Powys County Council Full time**About the role**: To assist in the provision of efficient and effective financial administration to Adults Services. The role involves raising purchase orders for Adults Service Suppliers and processing of associated invoices. This role includes making payments to young people leaving care, Foster carers and Supported living hosts. You will liaise with...
-
Business Services Co-ordinator
6 months ago
Welshpool, United Kingdom National Trust Full timeAre you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. **Provisional interview date**:Week commencing 18 December Ydych chi'n unigolyn deniadol sy'n adnabyddus am ei sgiliau trefnu eithriadol, gyda chariad at...
-
Teaching Assistant
2 months ago
Welshpool, United Kingdom CV-Library Full timeJob Title:- Teaching Assistant Location:- Welshpool, Powys Hours:- 8:45am-3:30pm (Temporary/Flexible Hours) Salary:- From £11.44-£13.00 an hour Job Description:- Excell Supply is currently seeking dedicated Teaching Assistants to fill day-to-day, short-term, and long-term positions within school hours in Powys. As these roles are on a supply...
-
Care Support Assistant
3 weeks ago
Welshpool, Powys, United Kingdom Shaw Healthcare Full timeAbout the Role:Shaw healthcare is looking for a Support Worker to join the team at Llys Hafren. As a Support Worker, you will be responsible for providing physical and emotional support to our service users, assisting them with washing, dressing, and promoting independence where possible.Key Responsibilities:Providing care and assistance to service...
-
Customer Service Representative
2 months ago
Welshpool, Powys, United Kingdom B&M Retail Full timeWe are currently recruiting for Customer Service Assistants to join us at B&M Retail.We are looking for Store Colleagues to support our busy periods.These are temporary part-time positions with 12 hours per week guaranteed. We offer various, flexible shift patterns including weekends and immediate starts are available. We're big on personality and attitude -...
-
Teaching Assistant
2 months ago
Welshpool, United Kingdom Excell Supply Full timeJob Title:- Teaching AssistantLocation:- Welshpool, PowysHours:- 8:45am-3:30pm (Temporary/Flexible Hours)Salary:- From £11.44-£13.00 an hourJob Description:-Excell Supply is currently seeking dedicated Teaching Assistants to fill day-to-day, short-term, and long-term positions within school hours in Powys. As these roles are on a supply basis, they offer...