Claims Handler

**Claims Handler - Somerset - up to £22k per annum, free onsite parking, flexi holidays, private health care, pension, opportunity to progress**

A specialist claims handling organisation who work closely with insurers, brokers and building service companies throughout the UK are now expanding due to significant growth. If you are passionate about people, have a big team spirit and want to providethe best customer service please do get in touch, you will be joining a fast paced, forward thinking company putting their staff and their services at the forefront of what they do. Hours Monday to Friday 11.30am - 8.00pm

**Key responsibilities**:

- Act as the first point of customer contact in response to new insurance claims
- Ensure a rapid response
- Field calls from customers, clients and suppliers
- Gather information and ensure information provided is accurate and within service obligations
- Be a pivotal part of the customer journey at the beginning of the insurance claims cycle
- Liaise direct with Field Surveyors
- Handle complaints

**About you**:

- Excellent Customer Services experience
- Insurance Claims handling or Insurance Industry experience
- Be able to work in a fast paced environment working against strict deadlines
- Excellent communication skills both verbally and written
- Good IT skills including Microsoft Office, Outlook, Excel and Word