Nhis Admin Support Officer

4 months ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider. We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams. NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience. We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff. Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.

The main responsibilities of a NHIS Admin Support Officer include:

- Delight our customers
- To provide a comprehensive administrative and secretarial support service to the NHIS Technical Operations team
- To undertake reception duties and manage the reception area, including providing a professional and friendly approach to all visitors to the NHIS department, ensuring that each visitor and hospital colleague is signed in and out, and informing the relevant colleague of the arrival of their visitor(s).
- Organise own day to day work tasks or activities, plan and organise straightforward activities
- To coordinate regular meetings, providing timely notification of meetings, taking minutes, producing clear typescript and distributing minutes and attached
- Deal promptly and efficiently with telephone queries
- Receive telephone enquiries, undertake appropriate action as required, record and inform all staff of messages received and undertake follow-up action as requested in order to ensure effective
- Co-ordinate and schedule appointments as requested, ensuring that regular commitments are scheduled, and advising the relevant member of staff of action/progress.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

We would love you to join us.

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.



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