Night Concierge and Security Assistant
7 months ago
**Overview**:
**Job Title**:Night Concierge and Security Assistant
**Job Number**: 1249
**Contract Type**: Permanent
**Salary**: £22,998.93 (pro rata £21,465.66) per annum plus 10% Night Allowance
**Working Hours**:35 hours per week
**Working Pattern**: 2 week rolling rota to include bank holidays and weekends
**Location**: Claremont House, Gloucester
**Why Riverside?**
At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
**Working with us, you’ll enjoy**:
Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits
**The difference you will make as a Night Concierge and Security Assistant**
You will also monitor access to schemes and visitors and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour.
**About You**
We are looking for someone with:
- Experience of working in a customer focused environment
- Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required.
- Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake.
- Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working
**Role Profile**
- Act as an initial point of reference on the phone, or in a reception area as required.
- Implementing night security systems, ensuring overall safety and security of the scheme
- Responds to faults as discovered.
- Monitor access to schemes and visitors.
- Meeting the requirements of health and safety policies and practices.
- Reporting incidents and anti-social behaviour.
- Carry out domestic tasks (cleaning communal areas) to a high standard.
- Effective recording of information.
- Implementing policies and procedures to ensure effective service delivery.
- Advises management promptly of any signs of problems or concerns about a client.
- Reporting repairs to maintenance contractors by using appropriate systems.
- Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.
- Promote and encourage a high level of client involvement, consultation and communication.
- To understand your role in the organisation and to be accountable for your contribution to maximise profitability
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way
- To understand that your efforts will be client led.
- To understand that Riverside is a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures
- Working within a multi-disciplinary team of housing and support staff, and meeting the requirements of a rota system.
**Other Information**:
- You will be required to work a range of shifts on a 24 hour, 7 days per week rota basis.
- You will undertake regular training to enable you to deliver your role safely.
- From time to time you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your Line Manager.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
**Person specification**
**Essential**
- Experience of working in a customer focused environment
- To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required
**Desirable**
- Experience of providing direct care to a diverse group of customers
-
Front of House, Brand Ambassador Stars
4 days ago
Gloucestershire, United Kingdom Securitas Security Services Full timeWe have a fantastic and exciting opportunity for an experienced front of house brand ambassador to join our STARS team. Working for one of our high-profile clients in Filton. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles...
-
Front of House, Brand Ambassador Stars
6 days ago
Gloucestershire, United Kingdom Securitas Security Services Full timeSTARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...
-
Front of House Receptionist Stars
4 days ago
Gloucestershire, United Kingdom Securitas Security Services Full timeSTARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...
-
Front of House Receptionist Stars
6 days ago
Gloucestershire, United Kingdom Securitas Security Services Full timeSTARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...
-
Gloucestershire, United Kingdom Securitas Security Services Full timeSTARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...
-
Front of House Receptionist Stars
4 days ago
Gloucestershire, United Kingdom Securitas Security Services Full timeSTARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...
-
Licensed Relief Security Officer 42 Hours
4 days ago
Gloucestershire, United Kingdom Securitas Security Services Full time**Would you like to help us make the world a safer place, people protecting people?** Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoringCCTV for savers cash...
-
Licensed Security Officer Core 56 Hours
2 days ago
Gloucestershire, United Kingdom Securitas Security Services Full time**Would you like to help us make the world a safer place, people protecting people?** Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoringCCTV for savers cash...
-
Licensed Security Officer 42 Hours
7 days ago
Gloucestershire, United Kingdom Securitas Security Services Full time**Would you like to help us make the world a safer place, people protecting people?** Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoringCCTV for savers cash...
-
Office Admin Assistant
2 days ago
Gloucestershire, United Kingdom Sterling Security Solutions Full timeDue to company expansion, we have an exciting new opportunity for an admin assistant to join our small but growing office team in the centre of Gloucester. We supply Security Services to a wide range of clients from small local festivals to large stadiums. Strong communication and organisation skills are essential for this role as you will be liaising...
-
Warehouse Operative Nights
3 weeks ago
Gloucestershire, United Kingdom The Opportunity Hub UK Full timeOur client is one of the fastest growing express parcel delivery companies in the UK, with a turnover of 1.9 billion. As a multi award-winning company that has been voted the nation s favourite parcel carrier for eight years running, they have a very clear strategy to support their enviable position. They deliver the best service, use the best...
-
Warehouse Operative Nights
3 weeks ago
Gloucestershire, United Kingdom The Opportunity Hub UK Full timeOur client is one of the fastest growing express parcel delivery companies in the UK, with a turnover of 1.9 billion. As a multi award-winning company that has been voted the nation s favourite parcel carrier for eight years running, they have a very clear strategy to support their enviable position. They deliver the best service, use the best...
-
Care Assistant
3 weeks ago
Cinderford, Gloucestershire, United Kingdom Comfort Call Limited Full timeDevelop & grow with us as a Care Assistant with Comfort Call (a part of CCH Group). 50 per hour Shifts available: Day and night shifts. As a Comfort Call Care Assistant, you’ll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth. Enhanced occupational maternity and adoption...
-
Mobile Security Officer
7 months ago
Gloucestershire, United Kingdom O.C.S. Full timeAbout The Role*** Do you enjoy meeting people? Do you want a role where every day is different, perform a variety of tasks, keep people safe, and have interactions with a range of people from all walks of life? You’ll also be helping vulnerable people through a difficult time in their lives. If you do and working on a critical service to the government...
-
Mobile Security Officer
2 days ago
Gloucestershire, United Kingdom O.C.S. Full timeThe roles are mobile covering buildings in Gloucester, Cheltenham, Cirencester and Bath. You will need to make sure that you can get yourself to all those different locations, as you will be regularly covering shifts, but any travel expenses can be paid back to you within the month. You'll be working Monday to Friday, 40 hours per week. There is no weekend...
-
Security Operation Analyst
2 weeks ago
Gloucestershire, United Kingdom Talent Full timeAre you passionate about cybersecurity and eager to continue your career in a Security? My client are seeking a motivated Junior SOC Analyst to join its expanding team, helping to protect critical information assets and maintain a secure and resilient infrastructure. Monitor and analyse security alerts and events from intrusion detection systems (IDS),...
-
Security Operation Analyst
2 weeks ago
Gloucestershire, United Kingdom Talent Full timeAre you passionate about cybersecurity and eager to continue your career in a Security? My client are seeking a motivated Junior SOC Analyst to join its expanding team, helping to protect critical information assets and maintain a secure and resilient infrastructure. Monitor and analyse security alerts and events from intrusion detection systems (IDS),...
-
Logistics HGV Night Driver
3 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Jark - Worcester Full time £16Job DescriptionOur client in Worcester is seeking reliable and experienced Class 2 HGV drivers to join their team on a temp to perm basis. The role involves working night shifts, Sunday to Friday, with start times between 7pm and 11pm.About the RoleThis is an excellent opportunity for those looking to secure a permanent position with a reputable company. The...
-
Office Administrator
3 days ago
Gloucestershire, United Kingdom Sterling Security Solutions Full timeDue to company expansion, we have an exciting new opportunity for a part-time Administrator to join our small but growing office team in the centre of Gloucester. We supply Security Services to a wide range of clients from small local festivals to large stadiums. Strong communication and organisation skills are essential for this role as you will be...
-
Accreditation Security Professional
3 days ago
Gloucestershire, United Kingdom Guidant Global Full time**Accreditation Security Professional** Gloucestershire Contract £525 - £800 per day We're currently seeking a number of ambitious Accreditation Security Professionals to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. **The primary aim of this role is to provide impartial and independent...