Lettings Negotiator
5 days ago
Job description
The day to day
Your role will involve carrying out viewings for our lettings properties as well as supporting and working with the wider branch team to help everyone achieve their performance goals. Whether you’re registering the details of applicants, updating our database or keeping notes on your conversations with landlords, you’ll always work to the highest standards of accuracy and efficiency. We’ll expect you to look for opportunities to introduce extra services that will help our customers, and to make the best use of our diary system to optimise those opportunities.
Your responsibilities will also include:
- Meeting your own targets (which you’ll agree with your manager)
- Keeping branch and personal activity records
- Creating correspondence that’s clear and professional
- Carrying out business generation activities and converting leads
- Delivering the exceptional levels of service that will lead to positive reviews through Net Promoter Score, Feefo and Google reviews
- Giving applicants and landlords regular feedback and updates; Living the ‘customer comes first’ approach
- Understanding and promoting other Countrywide services and products
- Following our service standards, lettings process, policies and procedures along with all relevant legislation
- Carrying out various other tasks to support your manager.
The customer
It goes without saying that you’ll live and breathe our culture of putting the customer at the heart of everything we do. You’re someone who loves the buzz that comes from creating life-changing moments, and your passion will shine through when you’re greeting people in the branch, answering
**Job Types**: Full-time, Permanent
**Salary**: From £17,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: One location
Reference ID: Maidstone Negotiator
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