Front of House Receptionist

3 weeks ago


Bristol, United Kingdom Carbase Full time

**CARBASE -** **FRONT OF HOUSE RECEPTIONIST NEEDED**:

- **Salary**:_ _£24,000 -£25,000 p/a_
- **Contract**:_ _Permanent - Full time_
- **Hours**:_ _42.25 a week, worked over 5 days a week: 3 weekdays and both Saturday and Sunday on one fixed shift pattern._
- **Opening Times**:_Mon to Fri - 10:00am - 7:00pm, Saturday -8:30am - 6:00pm and Sunday 10:00am - 5:00pm_

**About us**:
**Carbase** is a family-owned business that in the last 20 years has grown into the largest, independent, pre-owned dealership in the South West, with 4 Carbase Stores, Vanbase Bristol, and over 200 staff and up to 3,000 vehicles in stock.

We’re now looking for a friendly, warm and welcoming personality to join our bustling Bristol showroom as a Front of House Receptionist. Here you’ll be the start of the customers journey with us, guiding them to the sales team and helping with any and all queries.

**About the role**:

- You’ll be the first point of contact for our customers and greeting everyone who comes into the business
- Coordinating arrivals with our Sales team and directing bookings to the right Sales person
- Taking the details of our walk-in customers and finding available Sales team members to help them
- Taking deliveries and directing contractors as needed
- Supporting the department with customer events and promotions
- Collating vehicle boxes in spare time
- Ad-Hoc administrative duties
- Ensuring a consistent, and professional customer experience from start to finish

**About you**:

- A good standard of education e.g. Level 2 qualifications or equivalent, or above (GCSE)
- Proficient IT skills including MS Excel, Word, Outlook
- Awareness of the importance of confidentiality and data protection, able to operate within company polices and GDPR.
- You’ll have great experience in customer service, with confidence and interpersonal skills gained through a background in sales, retail, or hospitality.
- You’ll also need to be highly organised, and able to handle multiple competing priorities at one time

**Benefits of working with us**:

- **Great annual leave**: 31 days including bank holidays increasing to 35 over 5 years
- **'Refer a Friend/Family' scheme **with a £500 reward
- **Development & progression opportunities**:

- Contribution based **pension scheme**:

- **Health & Wellbeing support** through 'Ben'
- **Discounts **on in-house car purchases & servicing
- Eyecare **voucher scheme**:

- **Cycle to work **Scheme
- High Street and holiday **voucher club**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

Schedule:

- Day shift
- Every weekend

Work Location: In person

Reference ID: BRFOHR1223



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