Empty Property Support

5 months ago

Middlesbrough, United Kingdom Thirteen Full time

**Join us as an Empty Property Support at Thirteen Group**

**Role Overview**:
**Thirteen Group** is on the lookout for **an Empty Property Support **to join us on a permanent, part-time basis (18.5 hours per week over 2.5 days).** **As a Voids Team Empty Property Support you will work closely with management, team leaders and planners to ensure that target are met.

**Thirteen Benefits**:

- Salary - £12,943.50 pro rata per annum (£25,887 FTE)
- Pension up to 10% employer contributions.
- Tusker Salary Sacrifice Electric Vehicle Lease Scheme.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. (pro-rata for part-time hours)
- Buy/Sell Annual Leave

**Key Responsibilities**:

- You will be instrumental in raising orders, closing jobs down, liaising with external contractors and delivering a great service.
- You’ll provide comprehensive administration and support to ensure delivery of a high performing and responsive empty property service. You’ll ensure properties owned and managed by Thirteen are brought up to the agreed occupancy standard in the shortest possible time to minimise timescales, ready for our customers to move in.

**About You**:

- In this role, you’ll have a key role in liaising with external contacts and internal teams, as you’ll deal with and respond to enquiries and work requests, so we’re looking for a strong communicator with excellent attention to detail.
- You’ll also be confident using a range of systems as you’ll be responsible for raising orders and seeing them through to completion, as well as running reports for the team. You’ll have a continuous improvement mindset as you’ll take an active role within relevant project teams and special interest groups by embracing innovation and making a positive contribution to operational efficiencies, value for money and improved performance.

**Why Thirteen Group?**

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.

**Interested?**

For more details, please refer to the attached documents.

If you’d like to talk more about the role please contact Rebecca Pinkney, Customer Ambassador Team Leader, for an informal discussion. Rebecca can be contacted on 07760 750251,

NO RECRUITMENT AGENCIES, please.

**Are You Ready for a Rewarding Challenge?**

Join us at Thirteen Group and be a part of our vision to improve lives every day. **APPLY NOW** and start your journey towards making a meaningful impact in our community

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