Technical Assistant, Upstream Energy

6 months ago

London, United Kingdom AIG Full time

Technical Assistant

Who we are

Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.

Get to know the business

Syndicate 1183 underwrites multiple classes of business including Political Violence/Terrorism, Marine and Aviation War, Energy (off-shore and on-shore), Marine and Energy Liability, Hull, Cargo and Specie, Political Risk, Property, Accident and Health, Financial Lines, Cyber, Alternative Risks, Non-Physical Cyber and Treaty Reinsurance.

Syndicate 2019 reinsures premium written by AIG’s Private Client Group, covering Homeowners, Auto, General Specie and other products.

About the role

**What you need to know**:
This key role for the syndicate aims to ensure that the underwriting technical support runs professionally and smoothly. The role will require individuals to be part of a well-trained, well organised, centrally managed team assisting the underwriting teams as required.

This role will also assist with and coordinate any regulatory requirements (Solvency 2 / SOX etc). This will revolve mainly around Data Quality and therefore this role involves being the “data coordinator” for allocated class (es) of business.

In addition to managing their own workload, the individual will also be expected to coordinate the workload of assigned underwriting teams. This will involve highlighting urgent tasks and chasing teams and/or individuals as appropriate.

Technical Assistants remain part of UTS but at the same time are integral members of their underwriting team whilst still sharing best practice and covering other members of the UTS team in busy periods where necessary.

All Technical assistants are encouraged to raise, and help deliver, improvements to all processes, procedures and IT Systems in relation to underwriting data entry and quality.

To carry out and assist the Technical Assistants with the following:
To assist in the monitoring and updating of operational reports
Responsible for all documentation to be scanned and indexed into the DMS system
Responsible for ensuring timeliness is met for all measured tasks (e.g. Data quality review, peer review, written date, aggregate data entry, etc.) For their team. This includes chasing and monitoring the workload
To ensure data entry is in accordance with agreed guidelines, e.g. endorsements, quotes, promise lines
To ensure that underwriters resolve contract certainty queries/failures within a timely manner
Data Coordinator for allocated class (es) of business
Buddy for allocated Technical Assistant, to support the team for sickness and holidays.
Responsible for all internal and external queries as required
To act in accordance with all regulatory standards and principals
Responsible for carrying out and/or coordinating data entry of endorsements and basic declarations
Act as an escalation point for the Premium Management
Attend and prepare necessary documentation for team meetings (Underwriting and/or UTS).
To be a system “super user” for our core underwriting systems and understand current and future system functionality, ensuring knowledge maintained up to date at all times
Ensure both personal and allocated class (es) compliance with document retention policy
To adhere to the internal binder approval process
To provide box support at Lloyd’s when required
Responsible for building and maintaining close working relationships with third party providers and brokers
Ad-hoc and general administration duties as and when required for the UTS Core team.

**What we’re looking for**:
Excellent communication skills with all levels of staff.
Excellent knowledge of the Lloyd’s Market and the classes of business written at Talbot.
Excellent IT Skills.
Working towards the CII exams.
Contributes to the business
Open and approachable
Teams with and supports others
Inspires trust
Adapts to and initiates change
Accurate and attends to detail
Analyses and interprets information
Coaches and develops talent
The role will require a good knowledge of the Lloyd’s market and a good understanding of the Insurance / Reinsurance industry.

What we offer

Our people are what make Talbot a market leading syndicate, so we are focused on creating a diverse, equitable and inclusive culture that helps us attract and retain great people.

We pride ourselves on helping our people develop and hone their professional skills throughout their careers. Our employees have access to a broad range of best-in-class career development programmes, we run regular training courses and events throughout the year covering both technical and non-technical topics.

Charitable giving is an important part of our culture too and we encourage people to give back to causes they care about,

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