Duty Manager
6 days ago
Our client is looking for a Duty Manager
Job Objectives and Responsibilities:
The objective of the role is to take responsibility of the day to day cargo operation to the
standards required. You must be able to demonstrate strong attention to details skills and be
able to meet tight deadlines. Leadership and know how attitude is a key requirement.
Main Duties
- To manage and monitor all aspects of the Company Security contracts and
directly oversee at critical key workload times.
- Managing staff performance and development of the team, identify any training
needed.
- Maintain staff cover on a daily basis, shift swap and holiday requests;
- Ensure site access control and security integrity of cargo is always protected;
- Monitor and manage the daily operation to ensure targets will be met
- Ensure the targets are achieved as per agreed SLAs and KPI’s
- Ensure the customers’ expectations are met and instructions followed
- Investigate irregularities, prepare handling reports in timely manner and suggest
corrective measures
- Assist Responsible Person (GDP) with implementing and monitoring SOPs
- Deliver SSOW, Read and Sign Memos, and ensure they are all signed in timely
manner
- Liaise with Authorities (APHA, Border Force, etc.) and assist them with their
enquiries
- Liaise with Transport Department, Operations Team, etc.
- Manage welfare and performance to first disciplinary level i.e. verbal warning.
- Involvement in Appraisal Process
- Compile a daily/weekly report for Customers.
- Ensure senior management is informed of events, progress and activities on a
regular basis;
- Ensure all machinery equipment is regularly serviced and fully maintained;
- Stock Control (Pallet tags, skids, shrink wrap, etc.)
- ULD control, manage stock levels of ULDs by liaising with the customers,
ensure ULD Inventories are conducted, AC20s conducted, damaged ULDs
investigated and managed
- Follow all established rules and procedures regarding PPE, tools and equipment.
- Maintain standards of hygiene and security. Ensure H&S policies and procedures are
strictly followed;
- Previous experience in a supervisory role is desirable.
- Must be flexible and able to do 12hrs shifts based on 4 on 4 off pattern.
Salary in the region of £40K
Note: This job description is intended to give the applicant an appreciation of the role
envisaged for this position and the range of duties undertaken. Specific tasks and objectives
description may change to reflect the role and needs of the business
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