G.p Assistant

GP Assistant job description & person specification

Job Title

GP Assistant

Line Manager

Nurse Manager

Accountable to

The Partners - Clinically

Practice Manager - Administratively

Hours per week

WTE 40

**Job Summary**

The GP Assistant will support the GPs and other clinical teams in the smooth running of clinics by performing routine administration and clinical tasks on behalf of the clinicians, freeing up the clinician’s time to focus on patient care. The GP Assistants will also be responsible for carrying out a number of routine clinical activities including NHS health checks, some long-term condition reviews and taking brief histories and basic readings.

**Mission Statement**

With an appetite for innovation and creativity, underpinned by a strong belief in traditional primary care values, Hope Farm Medical Centre nurtures a culture which is modern, vibrant, forward-thinking and caring. Enabling people to access a medical practice that is at the heart of the community where each and every patient matters.

**Values**

Build trust and respect through communication Strive for quality in everything we do

We work hard as a team, but with a sense of humour Being patient centre is at the heart of our decision Build empathy through our actions

Be approachable and listen to colleagues and service users Build a positive team and family spirit

**Generic Responsibilities**

All staff at Hope Farm Medical Centre have a duty to conform to the following:
Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all

individuals are able to achieve their full potential. Creating such an environment isimportant for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

**Induction Training**

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Deputy Practice Manager.

**Learning and Development**

**Collaborative Working**

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

**Service Delivery**

Staff at Hope Farm Medical Centre must adhere to the information contained with practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure.

**Security**

The security of the practice