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Administrator

4 months ago


Sittingbourne, United Kingdom The Forward Trust Full time

Overview:
The Forward Trust are a UK leading provider of drug and alcohol treatment services to offenders. We deliver treatment and recovery support - in prisons and in the community - which helps people move away from addiction and crime. These services provide a variety of support, including advice, counselling, group work and intensive treatment. At The Forward Trust we believe that all people who are addicted to or misusing substances should have access to support which is effective in protecting their health, and motivating them to take steps towards their own recovery. Over 20 years of pursuing this mission, we have been successful in moving thousands of drug dependent offenders away from a lifestyle revolving around crime, and drug or alcohol dependence.

What you will be doing?:
The Administrator is responsible for providing a comprehensive business administration service to support the work carried by the teams across East Kent. The service is designed to deliver psychosocial interventions, clinical interventions and accredited treatment programmes for those that are identified as having a drug or alcohol problem.

You will be responsible for contributing and monitoring the targets set by Forward and the local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role (example clinical teams).

The purpose of this post is to ensure the smooth administration of the service, encompassing some secretarial duties, data entry collection and monitoring systems. This role will be based throughout the East Kent region so some flexibility will needed and the ability to manage multiple tasks at once will be key.
- To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY Case Management System, CJSM and SharePoint.
- To assist with filing and maintenance of administration records in an orderly and user-friendly system.
- To co-ordinate and liaise all relevant communications between Head Office and the Project.
- To take minutes in team meetings, in post programme reviews and when required.
- To liaise, where appropriate, with relevant departments, including clinical partners.
- Engage positively in team meetings and supervision sessions as required.
- Opening and distribution of external and internal post, ensuring outgoing mail is delivered to the post room in a timely manner.
- To maintain confidentiality and data protection principles, raising any issues as appropriate.

What we are looking for?:

- An intermediate certification or demonstrable experience in Microsoft packages.
- Strong experience working with data surrounding drug and alcohol treatment
- Experience of accurately collating statistical information, with an attention to detail and report writing.
- Previous experience of working within a confidential and/or secure environment.
- Business Administration qualification

What we offer:

- Training opportunities and career development
- Flexible working
- Season Ticket Loan Scheme
- Cycle to work scheme
- Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)

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Person specification:
Administrator - East Kent