Optical Assistant

4 months ago


Sudbury, United Kingdom Sage Opticians Full time

Experience Level: Previous Optical experience (Desired)

Sage Opticians is a state-of-art optical facility designed with the intention to serve the community of Sudbury with the finest eye care service that is bespoke to each individual. Our values stem from integrity, care and a genuine passion for excellent customer service. We are looking for fabulous talent to join our team to enhance our brand.

We are a Business that thrives on progress and growth of our employees. We seek to develop our team to allow them to reach new horizons and will help them reach their long term goals. If you work at Sage Opticians you work with us, not for us.

Irrespective of your experience, at Sage Opticians we will provide you with in-depth and continuous training to bring you up to the levels expected
- Listening to patients and offering clear advice to meet their needs
- Understanding and explaining our products while understanding NHS procedures
- Be welcoming and warm in your attendance of patients
- Dispensing of lenses (ranging from single vision lenses to high end Varifocal products)
- Carrying out pre-screening to a clinical standard of thoroughness
- Supporting patients with collections, ensuring frame fittings are accurate and comfortable
- a thorough aftercare service is paramount
- Booking appointments face to face and on the phone, maintaining adequate diary management skills to ensure productivity from the clinic is high
- Ensure you work as part of the team
- Concern handling patient queries thoroughly - trying to work to the best of your ability to aid the customer to an appropriate solution
- Honest and loyal

**Job Types**: Full-time, Part-time

**Salary**: £10.50-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

Work Location: In person


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