Senior Client Manager

2 weeks ago

London, United Kingdom Gallagher Bassett International Ltd Full time

Senior Client Manager

*Remote Working Opportunity*

The role of the Senior Client Consultant is a senior-level role within Gallagher Bassett reporting directly to Client Services Director. The Senior Client Consultant is accountable for the daily high-quality management of client relationships and the timelyexecution of all client deliverables. The Senior Client Consultant will have a clear understanding of the clients business and sector identifying benefits that can be delivered through using Gallagher Bassett’s individual service lines.

This role is key to driving client retention, client and Gallagher Bassett growth and delivering excellent quality, this is enabled through the management of internal stakeholders, identifying improvements in process and delivering on new innovations andopportunities.

**Key Accountabilities**:

- Retention of Clients
- Internal and External Relationship Management
- Growth of Client and Gallagher Bassett Profitability
- Drive Client and Gallagher Bassett Innovation

**Key Responsibilities**:

- Develop, grow, and maintain the relationship between the organisation and clients, with a focus on growth (e.g., increasing amount or type of coverage, and/or products and services, for existing accounts) and retention.
- Manage a portfolio of clients, including some large and complex clients in specialised industries
- Identify, and advise on strategies for clients’ risk management, claims management and objectives
- Interface closely with Operations, Business Development, Core Functions and Brokers/Insurers to support client retention and new business production.
- To influence and implement best practice and innovation across the Client Services team and wider division
- Develop and communicate an understanding of client businesses by conducting and analysing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use
- Maintain compliance and quality management of Client Services key documents and systems:

- Client Workbooks
- Salesforce
- Share of Wallet
- Service Delivery Documents
- Service Level Packages
- Using insightful analytics identify trends and promote changes in process to improve process incorporating knowledge of the market and industry providing innovative product solutions both for the client and Gallagher Bassett
- Manage client renewals proving an understanding of the clients requirements and presenting terms to the CSD that deliver a profitable and successful outcome for Gallagher Bassett and the client
- Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

**Position Skills and Requirements**:

- Previous experience (3/5 years) in a similar role, preferably in Insurance or Claims Management background either client facing or claims operations
- Fluent in written and spoken English
- Strong work ethic with dedication to high-quality work and exceptional attention to detail
- Sales acumen and innovative and disruptive thinking
- Ability to manage workload and prioritise tasks
- Ability to work independently and within a team-based environment
- Strong analytical mind with Advanced Excel skills
- Ideally Insurance qualifications required, to DIP CII level with willingness to progress further
- Detailed understanding and knowledge of Client Relationship Management
- High drive to deliver process improvement and change management, with the ability to demonstrate innovative thinking

**Why Gallagher Bassett?**

As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management serviceson behalf of our clients within the Commercial and Local Authority Sectors.

We have a number of departments within Gallagher Bassett, enabling you to progress your career in whichever direction you desire. We welcome the option to work in any of our office locations across the UK as follows:

- Tamworth
- Blisworth
- Llantrisant
- Ipswich
- Chelmsford
- Horsham

At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skillsto perform at their best.

By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can Gallagher Bassett offer you?**
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Tax Senior/Assistant Manager- Private Client

    30 minutes ago

    London, United Kingdom Hays Senior Finance Full time

    I have recently started working on a role with a top 40 clients of mine who are looking to add a corporate tax assistant manager to their growing team. With over 400+ employees, they provide a wide range of services to their corporate and private clients. They offer audit, accounting, taxation, and transactional services to their clients. This firm is a...

  • Tax Manager

    2 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    Being a Top 50 firm and based in London, the firm is looking to add to their Personal Tax team. Offering some great benefits for their employees, as well as a relaxed approach to being in the office, this is an opportunity you should consider. With it being a smaller office, you will get to know everyone in the office in no time. The role you are applying...

  • Personal Tax Senior, Private Client Senior

    19 hours ago

    London, United Kingdom Hays Senior Finance Full time

    I am currently working with a top 30 firm looking to add to their private client tax team. Based in London, this firm provides accountancy, audit, tax, corporate and financial advisory services to high-profile SME's, large corporates and high net-worth individuals. In this role you will be preparing tax returns which will be reviewed by the Manager,...

  • Senior Data Scientist Python

    2 days ago

    South West London, United Kingdom Client Server Full time

    Senior Data Scientist (Python Real-time Data) London / WFH to £95kHugely successful, profitable energy trading market data start-up is seeking a talented Senior Data Scientist to join their growing team. This is an excellent opportunity to join a well-funded company that have secured relationships with big name clients; you'll see the results of your work,...

  • Senior Finance Officer

    6 days ago

    London, United Kingdom Client-Earth Full time

    Salary:£41,750- Location:London- Contract Type:Indefinite- Hours:Full Time- Closing Date:10 June 2024- First Interview Dates:Starting from the 24th of June**About the role**: The **Senior **Finance** Officer** is a key role working alongside the **Finance Business Partner** for ClientEarth’s Business Services and External Affairs teams (BS and EA) to...

  • Senior Client Development Manager

    2 weeks ago

    London, United Kingdom Carter Murray Full time

    This Senior Client Development Manager role sits within a leading international law firm and will take a key focus on financial institutions clients. You will work closely with the senior partners and European teams to help drive revenue opportunities fromthe FI client base. The Senior Client Development Manager will work with a business development team...

  • Senior React Native Developer

    3 days ago

    City of London, United Kingdom Client Server Full time

    Senior React Native Developer / Engineer London to £120kAre you a Senior Software Engineer who has expertise with mobile application development (iOS/Android/React Native)?You could be progressing your career as a Senior React Native Developer at a growing tech start-up as they expand their UK presence (already highly successful in the US); the product is...

  • Senior React Native Developer

    3 days ago

    City of London, United Kingdom Client Server Full time

    Senior React Native Developer / Engineer London to £120kAre you a Senior Software Engineer who has expertise with mobile application development (iOS/Android/React Native)?You could be progressing your career as a Senior React Native Developer at a growing tech start-up as they expand their UK presence (already highly successful in the US); the product is...

  • Tax Manager or Senior Manager

    3 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    A top 30 accountancy and business advisory firm that has been providing financial, tax and strategic support to individuals and companies for almost 100 years. Offering services and receiving numerous awards in their fields, they are experts in what they do. As a Tax Manager, you'll play a critical role in overseeing your portfolio of clients' tax planning...

  • Client Manager

    7 days ago

    London, United Kingdom Reed Accountancy Full time

    We are currently recruiting for a well renowned 4 partner Chartered Accountants firm based in North West London, specialising in a range of sectors including healthcare, media, property, and entrepreneurs. Due to client growth, they are expanding their team and are looking to bring on a new Clients Manager. **Client Manager** Salary target: competitive...

  • Senior Client Manager

    4 weeks ago

    London, United Kingdom DWF Law LLP Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About us Senior Client Manager Reporting to the Head of Marketing & Business Development - Insurance Services, the Senior Client Manager will collaborate closely with Client Partners/Leads and other specialists within the Marketing & Business Development...

  • Accounts Senior

    4 weeks ago

    London, United Kingdom DWF Law LLP Full time

    Senior Client Manager Reporting to the Head of Marketing & Business Development - Insurance Services, the Senior Client Manager will collaborate closely with Client Partners/Leads and other specialists within the Marketing & Business Development team. Operating in a senior capacity, the role focuses on delivering high-impact, client-focused BD activities....

  • ​Private Client Tax Manager or Senior Manager.

    4 weeks ago

    London, United Kingdom Creative Tax Recruitment Full time

    We have an opportunity for a Private Client Tax Senior Manager role in the city of London with a highly regarded firm that is investing in expanding its private client tax department. Our client is looking for a Private Client Tax Senior Manager to join their top-tier team, offering the chance to be a part of a growing department that provides...

  • Temporary Senior Client Relationship Manager

    4 weeks ago

    London, United Kingdom Blue Legal Full time

    Senior Client Relationship Manager – London - Blue Legal Home Senior Client Relationship Manager – London Senior Client Relationship Manager – London Contract type: Permanent A prestigious international law firm is searching for a Senior Client Relationship Manager to support their Private Capital practice group, based in London. Collaborate...

  • Senior Client Services Manager

    7 days ago

    London, United Kingdom M&G Full time

    We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Senior Client Services Manager The Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key...

  • Senior Financial Accountant Temporary or Permanent

    5 days ago

    London, United Kingdom Hays Senior Finance Full time

    Senior Financial Accountant (Renewable Energy) Employer Hays Senior Finance Location London, England Salary GBP60000.0 per annum + bens + bonus Closing date 16 May 2024 A London based, Renewable Energy investor and developer. The organisation have investment and management assets across the globe and would be looking for someone to deal across the group....

  • Senior Client Development Manager

    3 weeks ago

    London, United Kingdom CJ Full time

    Job Description With a minimum of 5 years' experience in performance marketing, we seek an individual capable of developing strategic and commercial partnerships with senior contacts in a portfolio of leading UK and global brands. This pivotal role involves overseeing a team of Client Development Managers and/or Associates, along with regional support...

  • Senior Finance Business Partner

    3 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    Senior Finance Business Partner Employer Location England, London, City of London Salary GBP80000.0 - GBP90000.0 per annum + bonus and benefits Closing date 18 Mar 2024 View more Sector Salary band , Contract type Hours Where will they be working? You need to or to save a job. Job Details Your new company I am working with one of the...

  • Tax Senior

    4 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    A top 25 firm are looking to add to their growing firm and, more specifically, the corporate tax team. The firm has an international reach and is always on the search for the best talent in the market to nurture and grow into great tax professionals. Being a leading business advisory firm, they have a focus on audit, tax, accounts, financial planning,...

  • Senior Manager, Private Client Tax

    3 weeks ago

    London, United Kingdom Menzies Full time

    Description Senior Manager - Private Client Tax, London Purpose of the Role This role will involve managing a portfolio of private clients for both tax compliance and tax advisory matters. The candidate will be the primary point of contact for most of the clients in their portfolio. Your clients will include high net worth, dynamic private...