New Tenancies Consultant

2 weeks ago


Newcastle upon Tyne, United Kingdom Seekers Full time

**Who we are**:
We are property people and with over 20 years of experience within the industry, Seekers are at the forefront by delivering courteous, high-quality service from the moment we are contacted.

It’s a key part of our company ethos that we’re open and honest at all times. Top of our agenda is always good communication: strong dialogue is the foundation for ongoing long-term relationships.

**Benefits**:

- Salary range (DOE) - £23 - £32k per annum
- 33 days Annual Leave (inclusive of Bank Holidays)
- Company Pension
- Bonus Scheme
- Company Events
- Training and Development opportunities
- City Centre Office with great public transport routes

**The Role**:
This role plays an important part within Property Management team. Reporting into the Property Management Manager, you will be client facing and liaising with a variety of people across our property portfolio.

This role requires someone who has a high level of detail/attention, organisation and effective communication skills.

**Duties and Responsibilities**:

- Issuing and completing documentation for any new tenancies within the portfolio
- Organising key collections upon tenancy commencement
- Obtaining any relevant referencing in order for the tenancy to commence
- Liaising on a regular basis with landlords and tenants.
- Resolving any queries, complaints or issues from landlords or tenants.
- Liaising with the accounts team to handle invoices, fees and payments due.
- Assisting with utilities contracts at the start and end of tenancies.
- Maintaining property records to company standards.
- Reviewing all proposed tenants “Right to Rent” ID Checks as per government guidelines.

**Qualifications**:

- ARLA/NFoPP qualified or willingness to work towards (**Desirable, but not essential**)
- Full Clean UK Driving Licence (**Essential**)

**Skills and Behaviours**:

- Experience with student accommodation (**Desirable, but not essential**)
- Property Management experience (**Desirable, but not essential**)
- Experience of working with key stakeholders (**Desirable, but not essential**)
- CMS Systems (e.g Alto/Gemini) (**Desirable, but not essential**)
- Strong Communicator
- Customer Service
- Proactive & Innovative
- Ability to work in a fast-paced environment.
- Time/Diary management
- Problem solving

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Newcastle Upon Tyne, NE1 7RY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property management: 1 year (preferred)
- Customer service: 1 year (preferred)
- Diary/time management: 1 year (preferred)

Licence/Certification:

- Full UK Drivers Licence (required)

Work Location: In person



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