Housekeeping Room Attendant

2 weeks ago

St Helens, United Kingdom Mercure St-Helens Hotel Full time

**Housekeeping Staff / Room Attendant**

Do you like keeping up appearances. Are you passionate about having pillows plumped to perfection, mirrors gleaming and team sparkling.

Then why not come and join us at the Mercure St Helens Hotel and make every moment matter where our guests can relax and enjoy the Mercure experience.

Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the hotel being spotlessly clean and always striving to deliver a hospitality experience that is beyond guests expectations - creating memorable moments for our guests

As room attendant you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do.

Interested then why not say yes I can as we are looking for passionate people just like you

Key Responsibilities of the Room Attendant:

- Supports the smooth running of the housekeeping department, where all aspects of the guests experience are delivered to the highest levels
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guests enquiries
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives and targets are achieved
- Collaborates with their immediate report ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-ups as required

**Requirements of the Room Attendant**
- Experience in housekeeping beneficial but not essential
- Hands on approach with a can do work style attitude
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity with the ability to work in an environment that demands excellence
- Good Communication skills

At Mercure St Helens we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors. We are passionate about the industry and always on the lookout for new talent to join us on our journey...

We are always looking for great people to join our team. If this sounds like an ambition you share, then start with us

**Job Type**: Part-time, Full-time, Permanent

Pay From £10.50 per hour

**Experience**

Housekeeping - 1 Year (preferred)

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: From £10.50 per hour

Expected hours: 1 - 40 per week

**Experience**:

- housekeeping: 1 year (preferred)

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