See more Collapse

Customer Service Apprenticeship

1 month ago


Liverpool, United Kingdom Renault Group Full time

_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._

A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers.

A large part of your role would be dealing with customers, scheduling vehicle service work & taking payments.

A Service Advisor will handle all administrative and customer relations aspects of service department operations.

Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:

- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop

Upon successful completion of the apprenticeship you will achieve the Customer Service Specialist Level 3.

**Job Types**: Full-time, Apprenticeship

Pay: £6.40 per hour

Expected hours: No more than 40 per week

Schedule:

- Monday to Friday

Work Location: In person


We have other current jobs related to this field that you can find below


  • Liverpool, United Kingdom Skoda Apprenticeship Full time

    ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. The Service department is vital to the...


  • Liverpool, United Kingdom Barclays Full time

    **Customer Service - Foundation Apprentice Programme - 2023** Our Customer Service Foundation Apprenticeship is a 24-month programme that’s all about building a firm foundation for the career you want, with support to achieve what you’re capable of. An opportunity for real-world experience with a recognised qualification. Whatever your experience,...


  • Liverpool, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Service Apprenticeship, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. What will I be doing? Not one day is the same as the next in TP branch life,...


  • Liverpool, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Service Apprenticeship, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. What will I be doing? Not one day is the same as the next in TP branch life,...


  • Liverpool, United Kingdom EDA Apprenticeship plus Full time

    Job description **Trade Counter Sales Apprenticeship** **Location: Huyton Liverpool L36 6FH** **Company Description**: City Electrical Factors carry comprehensive Electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and...


  • Liverpool, United Kingdom EDA Apprenticeship plus Full time

    Job description **Trade Counter Sales Apprenticeship** **Location: Huyton Liverpool L36 6FH** **Company Description**: City Electrical Factors carry comprehensive Electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and...


  • Liverpool, United Kingdom Disclosure & Barring Service Full time

    **Details**: **Reference number**: - 299095**Salary**: - £22,463- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DBS - Operations Director (Disclosure)**Type of role**: - Operational Delivery**Working pattern**: - Flexible working,...


  • Liverpool, Liverpool, United Kingdom Impact Futures Training Ltd Full time

    Impact Futures are recruiting on behalf of Liverpool City Region (MerseyTravel)Job Title: Customer Service Apprentice (Level 3)Location:Liverpool, L31BPHours: 35 hours per week, Monday to FridaySalary:£21,221.20 per annumPerks and Benefits: Free travel pass for Trains, Buses and Ferries across the Liverpool City Region Flexible working for non shift workers...


  • Liverpool, United Kingdom Liverpool John Moores University Full time

    **Apprenticeship Opportunities** **Salary Range**: £19,463 - £20,878 per annum (your starting salary will be determined by your age at the beginning of the apprenticeship, and you will progress through the pay scale annually). **Duration**: Up to 18 months **Hours**: 35 hours per week Have you considered a future in higher education? Are you aged 18 -...


  • Liverpool, United Kingdom Liverpool John Moores University Full time

    **Apprenticeship Opportunities** **Salary Range**: £19,463 - £20,878 per annum (your starting salary will be determined by your age at the beginning of the apprenticeship, and you will progress through the pay scale annually). **Duration**: Up to 18 months **Hours**: 35 hours per week Have you considered a future in higher education? Are you aged 18 -...


  • Liverpool, United Kingdom Apprenticeship Recruitment Services Full time

    _**Are you a school or college leaver? Looking for a career in an office rather than studying at college or university? Do you want to earn as you learn? Then an Apprenticeship with us is for you!**_ We are looking for an enthusiastic Business Administration Apprentice to join our growing team in Fazakerley, Liverpool. This role will be responsible for...


  • Liverpool, United Kingdom NatWest Group Full time

    Customer Service & Operations, Customer Customer Service Apprentice - Liverpool, United Kingdom- Apprenticeship- Full Time#R-00233092


  • Liverpool, Liverpool, United Kingdom NatWest Group Full time

    Customer Service & Operations, CustomerCustomer Service Apprentice- Liverpool, United Kingdom- Apprenticeship- Full Time#R

  • IT Apprenticeship

    3 weeks ago


    Liverpool, United Kingdom Baltic Apprenticeships Full time

    Voice Engineer stands as a pioneering force of information technology innovation. Their overarching goal is to transform information technology for its customers. Distinguished for their expertise, Voice Engineer specialises in the conception, refinement, and implementation of cutting-edge solutions tailored for businesses across different industries,...


  • Liverpool, United Kingdom Renault Group Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with customers, scheduling vehicle service work & taking payments. A...


  • Liverpool, United Kingdom BeSure Group Full time

    **About us**: We are BeSure - one of the UK’s fastest-growing boiler installation experts. Our founding directors are Gas Engineers by trade. So they know a thing or two when it comes to what our customers need. At BeSure we like to think of ourselves as the perfect blend between a big national company and a man-in-a-van. We can offer you the advice and...


  • Liverpool, United Kingdom BeSure Group Full time

    **About us**: We are BeSure - one of the UK’s fastest-growing boiler installation experts. Our founding directors are Gas Engineers by trade. So they know a thing or two when it comes to what our customers need. At BeSure we like to think of ourselves as the perfect blend between a big national company and a man-in-a-van. We can offer you the advice and...


  • Liverpool, United Kingdom HCRG Care Group Full time

    Job Introduction We have an exciting opportunity for an Apprenticeship Facilitator** **at **HCRG Care Group! **The role is part of **The Learning Enterprise** team which is a government approved apprenticeship training provider for HCRG Care Group and other organisations. We are looking for someone who has a passion and enthusiasm for apprenticeships. At...


  • Liverpool, United Kingdom Crown Prosecution Service Full time

    Are you looking to build your skills to progress further in the future? As an apprentice with the Crown Prosecution Service, you can develop skills in the workplace. **About the Crown Prosecution Service** At the Crown Prosecution Service, we’re responsible for delivering justice through the independent and effective prosecution of crime. We’re the...


  • Liverpool, United Kingdom Mode Training Full time

    Are you a creative, enthusiastic school leaver with a passion for hairdressing? Do you dream of turning your passion into a rewarding career? Look no further! We are excited to offer a fantastic Hairdressing Apprenticeship at our vibrant local salons in partnership with Mode Training. What We Offer: - **Hands-On Experience**: Work in a lively salon...