Retail Sales Supervisor
7 months ago
Job Overview:
We are seeking a highly organised and bilingual Retail Supervisor to join our team. The Retail Supervisor will be responsible for overseeing the daily operations of the retail store, managing a team of sales associates, and ensuring excellent customer service. This is a leadership role that requires strong retail management skills and the ability to drive sales.
**Duties**:
- Manage and supervise a team of sales associates, providing guidance and support
- Monitor sales performance and provide feedback to improve productivity
- Ensure excellent customer service by resolving customer complaints and addressing any issues that arise
- Maintain inventory levels and coordinate with the inventory management team
- Implement visual merchandising strategies to optimize product displays and attract customers
- Monitor store cleanliness and organization to create a welcoming environment for customers
- Conduct regular meetings with staff to communicate updates, goals, and expectations
**Skills**:
- Strong organizational skills to effectively manage store operations
- Bilingual proficiency in [languages] to assist diverse customer base
- Proven experience in retail management, with a focus on driving sales and achieving targets
- Excellent leadership abilities to motivate and inspire a team
- Ability to effectively manage time and prioritise tasks in a fast-paced environment
- Proficient phone etiquette for handling customer inquiries and resolving issues promptly
- Multilingual skills are a plus, as they can enhance communication with customers from different backgrounds
Pay: Up to £38,700.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- On-site parking
- Store discount
- UK visa sponsorship
- Work from home
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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