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Call Centre Representative

5 months ago


Southampton, United Kingdom CPG Consultants Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone.

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Utilize phone etiquette to ensure positive customer interactions
- Collaborate with team members to achieve department goals and targets

**Skills**:

- Ability to analyze customer needs and provide appropriate solutions
- Strong multitasking abilities with attention to detail
- Excellent data entry skills

Join our team today and contribute to our commitment to delivering exceptional customer service.

**Salary**: From £24,100.94 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 23/04/2024