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IT Support Assistant
4 months ago
This is an exciting opportunity to join our small IT team who manage the technology behind the scenes, ranging from 100+ computers, all the users, critical servers and much more.- Ragdale Hall Spa is a family business, with family values. To our guests we are a highly regarded spa resort, but it is brought to life by an incredible team of people delivering amazing guest experiences in a fantastic environment brimming with innovative facilities.- We are looking for an enthusiastic, forward-thinking individual to join the team. Reporting to the IT Manager, the successful applicant will help assist in the day-to-day duties of the IT department, offering IT support to colleagues across all departments, and assisting in ongoing projects and routine tasks.- Good all-round IT skills are required to perform this role, as there are a lot of varying systems in place across the site. Ability to work on your own and in a team, using your own initiative to solve problems is advantageous.**Key activities include**
- Providing IT support to colleagues.
- Liaising with 3rd party companies for support and ongoing projects.
- Maintaining and monitoring systems.
- Auditing and asset management.
- Installation and configuration of new equipment and software.
- Researching and recommending beneficial changes.
- Remote working management and support.
- Planning and documentation
- Ensuring a high level of IT security is maintained across the company
**Required Characteristics**
- Educated to GCSE level or equivalent in English and Maths.
- Relevant work experience or qualification(s) in IT.
- Highly motivated and able to work on own initiative and in a team.
- Excellent problem-solving skills.
- Experience with Windows based operating systems.
- Experience with physical hardware (networking and computers).
- Genuine interest in the field of IT and willingness to learn.
- Maintain a high level of IT Security.
- Programming skills (desirable)
- Experience with Active Directory and GPO's (desirable)
- Experience in building computers (desirable)
- Experience in Linux, Android and Apple systems (desirable)
**Hours of work**
- 39 hours per week working Monday - Friday with occasional weekend work. Hours are worked between 8.30am - 5.30pm.**Salary**
- Competitive**Perks**
- Up to £1200 per year in tips (full-time equivalent)
- Free meals on duty
- Free parking on site with discounted electric car charging
- Free transport from Melton Mowbray and Asfordby
- Use of gymnasium, exercise classes and areas of the Spa
- Discounts in all retail outlets at Ragdale
- Discounts on beauty treatments, meals in our Dining Room and other food and drinks
- Discounts for you, your family and friends to visit (T&C apply)
- There is lots more - for more information, please see our website
**Closing Date: 12th May 2023.**
- If you are successful for a first stage interview, you will be contacted by Friday 19th May 2023.- Vacancy ID:
- 006902
