Doctors Receptionist 22 Hours Pw

1 month ago


Leeds, United Kingdom Burton Croft Surgery Full time

**Job description**

**Job overview**

**PREVIOUS APPLICANTS NEED NOT APPLY**

Burton Croft Surgery are a busy GP in central Headingly looking to appoint a part time Receptionist

**Working Hours**:
**Monday 9.30am -3pm**

**Wednesday : 1pm
- 7pm**

**Thursday 7.30am - 7pm ( 1 unpaid hr for lunch)**

Flexibility is essential as on occasion cover may be required at short notice due to staff absence

**Job Summary**:
**The role of Receptionist will include, but not limited to, the following**:

- Timely answering of large volumme of Incoming telephone calls
- Dealing with patient requests and queries
- Processing of patient e-consultations
- Processing of prescription requests
- Handling complaints at the first point of contact
- Dealing with Patient queries at the reception Front Desk
- Administrative duties such as filing and scanning documents

All staff are required to comply with Practice safeguarding policies.

All staff are required to complete mandatory E-learning training.

**Essential Criteria**:

- The ability to show a high level of quality customer service and management
- Call-handling experience and working knowledge of Telephones
- Ability to work in a team and a collaborative environment.
- Ability to work effectively in high-pressured situations

**Desirable Criteria**:

- Previous GP Surgery Receptionist experience
- Previous Medical administration experience
- Knowledge of EMIS and/ or Systm1
- Previous reception administration experience.

For further information please Julie on **0113 2399541**

**Job Types**: Part-time, Permanent

**Salary**: £10.81 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 06/12/2023


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