Escort

**Duties/Responsibilities**:
The provision of Escorting service for staff, contractors and visitors to facilitate the safe and securemovement of people, goods and services in and around the client site.
- To receive and make welcome all visitors to the site ensuring they are correctly hosted and notallowed to unescorted (security clearance dependant).
- To liaise with Front of House/Reception colleagues, site security office and services requestor todeliver a site chaperone service in line with security requirements
- To ensure all vehicles used in the undertaking of the chaperone service are maintained, cleanand in excellent operational condition, reporting any defects line manager
- To assist mobility impaired visitors with transportation and access on, off and around site
- To remain with and in the line of sight of person/s under chaperone until they are be safelydelivered to and under escort of suitably security cleared personnel/visitor host
- Develop an understanding of EMCOR and the client in order to improve personal contribution tothe company and all staff interacted with that will increase operational output and performance ofthe Front of House Chaperone service
- To provide additional support by way of chaperone services in order that EMCOR can undertakemaintenance, project or tasks that enhance the overall contract service provision
- To carry out all reasonable tasks that may be requested from time to time by the client orEMCOR management
- To provide site chaperone services in line with contract Service Hallmarks and Customer ServicePolicy
- To uphold and promote the good name of EMCOR at all times
- To contribute towards, further development and implement the ONE TEAM EMCOR objectives.
- Be an ambassador of the EMCOR Group (UK) plc.
- To follow EMCOR’s Code of Conduct and comply with the Client’s company rules and maintain ahigh standard of discipline.
- To carry out other duties as may be reasonably requested from time-to-time by EMCOR Group(UK) plc

**Person Specification**:

- Smart, presentable appearance
- Excellent interpersonal and communication skills
- Use of own initiative
- Full UK Driving licence with no endorsements
- Personable, approachable and able to work as part of a multi-functional team
- Proven track record within customer service and/or similar role
- Well organised with the ability to prioritise
- High Level of understanding of customer service excellence and the ability to deliver qualityservice
- The ability to attain and retain security clearance to SC level

**Benefits**:

- 25 days holiday plus bank holidays
- Company pension
- Company sick pay
- 9 day working fortnight