Palletline Administrator

**Company name**: TDW Distribution. TDW Distribution are a family owned distribution haulier based in Bridgend, South Wales. We have a fleet of over 80 vehicles operating throughout the UK and Northern Europe, specialising in the distribution of fast moving consumer goods, and palletised freight.

**Job title**: Palletline Administrator.

**Responsible to**: Pallet Network Manager.

**Location**: Bridgend depot.

**Hours**: 9-hour shifts mornings / afternoons.

**Salary**: £24,000 to £26,500 dependant on experience.

**Job Purpose and Requirements**

To assist the Pallet Network Manager in the management and co-ordination of the day to day operational movements of the Palletline fleet.

**Key Responsibilities and Accountabilities**
- To support in the planning of the fleet of rigid vehicles with a mixture of multi drop and dedicated deliveries, building jobs and preparing trucks for despatch
- To support in the planning of all available freight in the most profitable and efficient way possible, ensuring all specific customer requirements are met
- To provide an administrative function to the Pallet Network Manager
- To support the team of rigid HGV drivers, delivering first class customer service and meeting customer expectations
- To deal with and resolve customer queries
- To maintain cost effectiveness and legal compliance
- To deal with customer and driver queries
- To be methodical and organised
- To proactively prevent accidents and reduce hazards by ensuring that Company Policies and Health & Safety Standards are followed at all times whilst planning
- To identify improved working practice and support the Pallet Network Manager in developing the service provided by TDW Distribution.
- Specific work instructions will be provided by the Pallet Network Manager.
- To support other roles within the Palletline Network.

**Person Specification**

**Qualifications/education/training**

No specific qualifications are necessary, however GCSE in English and Maths desirable.

Ability to use the Microsoft suite of computer programmes.

**Experience**

Logistics experience a distinct advantage.

**Knowledge**

Must demonstrate a desire to work in a very busy environment and a general understanding of, the haulage industry.

A good local geographical knowledge desirable.

**Skills & competencies**

Attention to detail.

Methodical.

The ability to multi-task within this fast paced environment.

The ability to react promptly and with confidence to ad hoc requests and sudden changes.

To communicate well at all levels including good face-to-face and telephone communication skills.

To work well within a team.

The ability to handle data, and produce orders, labels and delivery notes.

**Personal attributes**

Self-motivated, reliable, honest, can work as part of a team, and can demonstrate initiative.

**Salary**: £24,000.00-£26,500.00 per year

Work Location: One location