Operations/it Associate Apprentice

3 weeks ago


Manchester, United Kingdom Verlingue Full time

Job Advert

To become a key part in the Operations/IT Team to support with all aspects of the company’s Operations and IT needs, such as hardware and telephony.

As the role developed you would actively contribute to the delivery of the company’s Operation and IT vision which covers such aspects as:

- Digital and non-digital solutions for customers
- Continually provide the right tools to support a mobile workforce.
- Delivery of timely and reliable data to drive effective business decisions.

**Your duties and responsibilities in this role will consist of**:

- Supporting and assisting the IT vision of a mobile and flexible workforce
- Assist with IT projects and roll outs as needed
- Assist and monitor the need/requests for new kit and distribute as needed supporting Operations/IT team.
- Develop strong working relationship with Lanix/France/Acturis and become an additional point of escalation for staff to get matters resolved supporting the Operations/IT team.
- Support the assist with the IT helpdesk.
- Assist the monitoring if the mobile phone and data usage alongside the Operations/IT team
- Assist the Operations/IT team to implement appropriate IT training and penetration testing
- Maintain IT profile on matters such as phishing

**Qualifications**:
5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths).

**Skills Required**:

- Self-confident and positive.
- Good listener
- Organised
- Reliable
- Prioritisation skills
- Always ready to help
- Good IT skills familiar with Excel, Word, Powerpoint.
- Desire towards continuous improvement
- Aligned with the Verlingue values and behaviours

**Verlingue Values**

Exceptional

Being professional is expected; being exceptional makes us different. We are passionate about making our clients and each other feel special. We truly understand their needs and deliver an outstanding service every time.

Proud

We take pride in our work every day and always fulfil our promises. We’re proud of our reputation for always acting with the highest ethical standards and this is our foundation for building long term relationships.

Inclusive

We value and recognise the diverse skills and individuality that everyone brings to Verlingue. We respect each other and enjoy working collaboratively to achieve the best outcomes


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