Keyholder Kensington

We currently have a Key Holder position available in our Stratford store. This role contributes to the success and smooth running of the store through providing assistance and excellent customer as well as effectively working as an ambassador of the Cass Art brand. The Key Holder has responsibility in the absence of the Store Manager or Assistant Manager for store and security processes and procedures such as the opening and locking of stores and any secured area of the store.

This role covers 16 hours per week.

**Key Accountabilities & Responsibilities (include but are not limited to)**:

- Assist customers with any queries relating to goods in store and their purchase.
- Provide managerial cover and assistance for the sales floor as and when instructed by your line/duty Manager.
- Opening and closing of the store and any secured area of the store when required.
- Be a contact for emergency call outs and store alarm support.
- Carry out cash handling procedures.
- Abide with legislative instructions with regards to sale and Trading Standards opening and closing restrictions.
- Ensure products are properly priced and labelled in-line with Trading Standards and store merchandising guidelines.
- Maintaining vigilance at all times, to help minimise any potential stock loss.
- Work alongside the store team to achieve and exceed sales targets set.

**Desired Knowledge Skills & Experience**
- Currently working at Retail Sales Assistant or Key Holder level.
- Good organisation skills-able to work unsupervised when required.
- IT proficiency
- use of MS packages including word and excel.
- A positive 'can-do' attitude-committed and enthusiastic.
- Excellent verbal and written communication skills.
- Self-driven and proactive.
- Affinity with the Cass Art brands and products