Service Co-ordinator
5 months ago
Our fantastic client, who are renowned as one of Gloucestershire’s first security companies to support both commercial and residential properties, are recruiting for a Service Co-Ordinator to join their team in Barnwood on a permanent basis.
**Responsibilities/Duties;**
- To complete all engineer work schedules on service, small works & remedials.
- Liaising and scheduling appointments with customers
- Issuing of Sub
- Contract work orders
- Pushing requests through to procurement for purchasing.
- Effective utilisation, efficiency, and productivity of the field engineers
- Escalate outstanding jobs ensuring all tasks are mitigated where applicable.
- Work with the service manager to identify upcoming risks and issues with future planned activities.
- Assist with asset management and warranty process.
- Assist with health and safety, quality, reporting, auditing, and admin.
- Actively update clients through weekly WIP reports.
- Excellent communication skills, written and over the phone.
- Good IT literacy and ability to use most standard Microsoft packages.
- Excellent organisational skills.
- Computer literate.
- Strong administrative background.
- Comfortable working within a team or on own initiative.
- Able to work under pressure in an ever-changing reactive environment.
**Hours
- **Monday - Friday, 8:30am - 5pm
**Salary
- **£26k per annum
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