Barista/all Rounder

Barista skills? Fab

As a team member you are responsible for the quality of the guest experience, whether this is the welcoming smile they receive at arrival, the display and sale of our products, the cleanliness and ambience of our coffee shop, creating our menu items in the kitchen or ensuring everyone has clean crockery, utensils and environment to enjoy as a guest or colleague.

We understand that everyone needs first steps and supports to a new career and we do have our own in-house training to help you achieve your ambitions, whether as a barista or as a server.

What we definitely require, is a “can-do-attitude”, a beaming smile and a commitment to learn and work.

**Responsibilities**:

- Make all our guests feel welcome, treat them as if they are entering your own home with a warm greeting and farewell
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices
- Baristas should make coffee, tea, and other drinks to customer specifications
- Follow the Couleur Cafe service standards consistently
- Handle guest complaints where appropriate, ensure they are dealt with promptly and effectively, making the guest want to come back
- Ensure all orders are entered correctly on the till
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
- Ensure all monies are securely handled and accurately balanced at end of shift
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times
- Check and clean all public areas
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards
- Report any faulty equipment or machinery to the Manager
- Make sure your appearance, uniform, timekeeping and behaviour meets our standards at all times
- Ensure kitchen and bakery areas are kept clean and tidy at all times following all Food Safety and Health & Safety standards
- Operate the wash up area, ensuring a sufficient supply of crockery, cutlery, glasses etc.
- Store deliveries in the appropriate areas adhering to correct stock rotation principles (FIFO - first in, first out)
- Prepare and assemble food as required

**Job Types**: Full-time, Permanent

**Salary**: From £9.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Barking, IG11 7NB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- Barista experience: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person