The Zone Café Cover Team Leader

6 months ago

Haverhill, United Kingdom Haverhill Town Council Full time

**JOB DESCRIPTION**

**Post Title**: Zone Café Cover Team Leader

**Responsible to**:Zone Manager

**Responsible for**:Supporting activities at The Zone.

**Hours**:Varied shifts to cover sickness and holidays.

Including evening and weekend shifts to be worked

**Salary**: Whilst training and for non-Team Leader shifts: £10.90 per hour. On completion of training: £13.02 for Cover Team Leader shifts.

**Overall Responsibilities**

a) To work with the Zone Manager to provide a safe, enjoyable, and secure environment for staff and customers visiting The Zone.

b) To ensure staff are fulfilling their roles given to them by the Team Leader of the day.

**Specific Responsibilities**

1.Kitchen duties:
a) Maintain a clean and tidy kitchen.

b) Maintain stock levels and re-order when necessary.

2. Supervising Play:
a) Facilitate the safe and productive use of The Zone by children and young people plus parents and carers.

b) Ensuring that Health and Safety procedures set by the Zone Manager are implemented fully and followed at all times, including reporting of incidents and accidents, however minor they may seem.

c) Check the soft play area before and after each use to ensure it is safe and clean.

d) Supervising children on the play equipment and politely prompt parents to respond to issues or act directly where appropriate.

e) To ensure the whole facility is kept to high standard of cleanliness.

3. Staffing the café kitchen

a) Provide a friendly welcome and taking food orders at the bar

b) Delivering orders promptly and courteously to the customers

c) Clearing tables through the day

d) Hosting birthday parties, ensuring everyone has fun and enjoys their visit

e) Setting up and clearing party areas

f) Cooking and preparing food in the kitchen

4. Maintaining a safe and secure environment:
a) Operating the till, answering phone calls, taking party bookings

b) Complete regular health and safety checks and maintain clear records

c) Cleaning of the whole facility, including the washrooms, kitchen and play equipment as directed.

**Other Duties**

1. Answer the phone and deal with general enquiries from members of the public

2. Accurately recording attendances, actions, events, and issues in the confidential record book provided.

3. Reporting any incidents or issues, equipment problems or concerns of risk promptly, to your manager or professional supervisor.

4. Providing a listening ear to young people.

5. Reporting safeguarding concerns promptly following the Suffolk Social Care Safeguarding Protocols as adapted for the Zone.

6. To attend meetings as required by the Management.

7. To act as a good ambassador for the Council.

8. Undertake and training as required to enable you to do a broader range of duties within your personal capability.

9. To carry out any other duties as might reasonably be required within the general orbit of responsibilities of the post,

10. Undertaking similar work for the Council elsewhere in Haverhill including at outdoor events and at the Arts Centre.

**Job Types**: Part-time, Permanent

**Salary**: From £10.90 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability

Application question(s):
Work Location: In person

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