Facilities & Real Estate Supervisor Ltn
7 months ago
**Facilities & Real Estate Supervisor**
**Luton**
**Full time contract**
Have you got the experience, expertise and aptitude to provide **the highest level of VIP customer service to passengers, crews, and guests at all times**? Would you like to join our fantastic Luton Facilities Team?
We have a fantastic opportunity for a performance and safety driven team player to join our busy Facilities team in the position of Facilities and Real Estate Supervisor at our flagship location in Luton.
**Who we are**:
We provide VIP services to business and private aircraft customers. They land their aircraft with us and we do everything we can to deliver a truly exceptional servicewe don't just aim to please; we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.
We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia.
We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.
**Your new role**:
As Facilities Supervisor you will deliver strong leadership to the Facilities team, setting clear objectives with a focus on delivering safe, customer excellence and pro-active delivery programmes. Day to day you will be responsible for supervising the running and take responsibility of the Facilities operation; acting as the first point of contact in absence of the Airside Manager.
As Facilities and Real Estate Supervisor you will be responsible for remaining compliant with all safety regulations and will work with the Airside Manager to ensure the team also remain compliant and up to date with training, ensure a safe culture through observations, shift briefings and handovers and be willing and able to work within and across other departments if and when required.
**About you**:
You will have demonstrable leadership ability, strong communication and listening skills, and the ability to work accurately under pressure in an operational environment. Strong customer service skills and excellent personal presentation are essential.
You are required to have a full and clean driving license and a checkable five-year employment history.
**What We Offer**:
Our people are extremely important to us, so we offer a benefits package designed to motive and reward you, whilst considering your overall wellbeing and all-important work/life integration.
- Enhanced holiday entitlement
- Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
- Employee Assistance Program - 24/7 help, guidance and support including access to free face-to-face counselling
- Healthcare Cash Plan (Medicash)
- Access to an Employee Perks platform (shopping discounts)
- Free on-site parking (no bus)
- Full uniform provided
- Full access to LinkedIn Learning and ongoing Training & Development Opportunities
- Global Development Scheme Opportunities
- Mentorship schemes
- Recognition programme - performance, going above and beyond, service
- Employee of the Month, Quarter & Year awards
- Volunteering / Charity Days
- Regular social events
- Enhanced Family Friendly Leave Policies
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