Anti-social Behaviour Officer

7 days ago

Cambridge, United Kingdom PERFECT MOSSION LIMITED Full time

To promote and progress the Council's response to dealing with Anti Social Behaviour (ASB) in the City.

1.2 In accordance with the Council's policy and procedures, to be the lead officer in resolving individual cases of ASB

1.3 To respond to enquiries and reported complaints of ASB and serious neighbour nuisance and co-ordinate any investigations of the same.

1.4 To action agreed solutions working in partnership with key agencies, including progressing and taking appropriate enforcement action against perpetrators where appropriate.

1.5 To advise customers on the Council’s policies and procedures in relation to ASB.

**MAIN ROLES & RESPONSIBILITIES**:
2.1 To ensure that the Senior Community Safety Officer is kept regularly appraised of all the ASB cases allocated to you as lead officer.

2.2 To ensure that reported cases of ASB are followed up in consultation with key agencies and that progress is reported to the Streetlife Working Group and/or PSG.

2.3 To conduct interviews with members of the public in their homes or in other locations. These will be done in liaison with the Police, City Homes and City RSLs and/or other key agencies as part of the evidence gathering process.

2.4 To prepare and maintain detailed records and case files for use in legal proceedings or other action.

2.5 To liaise with the Council's lawyers on cases and agree and expedite any actions.

2.6 To ensure that the terms of the ASB County Protocol and Information Sharing Protocol are met.

**EXPERIENCE**

Experience of carrying out investigations relating to anti-social behaviour.

Background in problem resolution and enforcement processes.

Dealing with customers at all levels.

Successfully representing an organisation to internal and external customers.

Social Housing or related.

**KNOWLEDGE**

Specific knowledge of Anti-Social Behaviour policy and procedures.

Good understanding of the current Government legislation surrounding Anti Social Behaviour.

Knowledge of legal remedies available to tackle ASB

Knowledge of associated legislation (e.g. Housing/Police Reform Act 2002 etc.)

Experience of court

**Job Types**: Full-time, Temp to perm
Contract length: 9 months

**Salary**: £17.00-£19.00 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Support Environment: 5 years (required)
- anti-social behaviour.: 5 years (required)
- enforcement process: 5 years (required)
- Government legislation: 3 years (required)
- housing: 5 years (required)

Work Location: In person

Reference ID: perfect - 5228813

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