Bodyshop Manager

A great opportunity has arisen to join a leading company as a Body Shop / Accident & Repair Centre Manager

**Essential Duties**:

- To develop the business strategy in order to achieve ongoing objectives, turnover and profit. Effectively communicate the business strategy to the team to motivate, inspire and provide purpose and direction to the team.
- Align the business strategy with respect to labour sales and supplier costs to ensure objectives can be met.
- Maintain effective control of expenses in line with budget objectives, pay particular attention to regular reviews of goodwill/ rectification and consumables and carry out monthly examinations of management accounts.
- Review monthly payroll to validate all payments and benefits in the required timeframe.
- Liase with insurance companies and manufacturers to gain authorisation for quoted works.
- Adhere to agreed internal and external pricing structure.
- Work within agreed turn around times.
- Understand and communicate manufacturers’ Programs and Standards and ensure that your team attend manufacturer training as required.
- Be responsible for the recruitment and selection of your team.
- Manage your team in line with Company policies and procedures as appropriate.
- Ensure effective performance management systems are in place and identify training and development needs to comply with business requirements and manufacturer standards.
- Create a viable succession plan for all leadership and supervisory roles.
- Promote and implement quality standards of dress, attitude, customer care, honesty and health and safety in order to portray a professional image of the department at all times.
- Take responsibility for customer experience and satisfaction and ensure the correct documentation, procedures and levels of satisfaction are met.
- Hold regular team meetings to ensure the proper performance and operational issues run smoothly within your team.
- Work with the Company’s H&S Consultant to comply with all Health and Safety legislation and Company Policies and Procedures to ensure the safety and well-being of self, team Members, customers and visitors are aware and trained in respect of Health andSafety.
- Enure the Company complies to all appropriate legislative requirements for all administrative functions.
**Skills & Qualifications**:

- 3 - 5 years experience for working within a Bodyshop environment or similar.
- The ability to work independently in a busy, active environment with little supervision and direction.
- Supervise and direct a team of people.
- Have the ability to plan, organise and progress multiple activities at one time and work within the Company’s policy and procedures.
- Develop an understanding and an awareness of insurers and manufacturers and continually learn about products and technical information.
- Awareness of Quality Control, Standards and inspection requirements of the workshop.
- Knowledge of the Warranty procedures and codes.
- Awareness of the need for good housekeeping and for keeping the work area clean, tidy and secure.