Customer Service Advisor

6 months ago


Leeds, United Kingdom Communications and Solutions Partners Group Full time

We are seeking a motivated and customer-oriented individual to join our team as a Customer Sales Advisor. As a Customer Sales Advisor, you will be at the forefront of our business, engaging with customers to understand their needs, provide product and service information, and drive sales.

**Duties**:

- Engage with customers in-person to understand their requirements and recommend appropriate products and services
- Analyse customer needs and recommend appropriate solutions
- Collaborate with cross-functional teams to resolve customer issues promptly and effectively
- Stay up-to-date on product knowledge and industry trends to provide accurate information to customers
- Identify opportunities for process improvement and provide feedback to management

**Skills**
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to work well in a fast-paced environment and handle multiple priorities
- Detail-oriented with a focus on accuracy and quality of work
- Ability to adapt to changing customer needs and requirements

If you are a dedicated professional with a passion for helping others, we would love to hear from you.

**Salary**: From £23,408.66 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Leeds (preferred)

Work Location: In person



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