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Care Co-ordinator

5 months ago

Malton, United Kingdom NRCH PCN Derwent Practice Full time

The North Riding Community Health Primary Care Network are seeking to recruit a Care Coordinator located at Derwent Practice.

This role will be part of the Multi-Disciplinary Team (MDT) within the PCN. The post holder will contribute to tackling inequalities in health and social care. They will work closely with GPs and practice teams, ensuring that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will be an integral part of the practice team, ensuring patients are recalled for annual health related reviews. In addition to assisting patients to access the services and support they require to meet their health and wellbeing needs, helping to improve people’s quality of life.

The Care Co-ordinator will work alongside social prescribing link workers, mental health workers and other professionals to provide an all-encompassing approach to personalised care and enable people to navigate through the health and care system.

The post holder will support the member Practices in co-ordinating all key activity including access to services, advice, and information, and ensuring health and care planning is timely, efficient, and patient-centered.

**Primary Duties and Areas of Responsibility**
- Work within member practices to help deliver outcomes defined within the enhanced service and any additional appropriate quality improvement schemes set by the PCN
- Support the co-ordination and delivery of MDTs within the practices
- Support the co-ordination and delivery of patient health projects and programmes within the PCN.
- Coordinate care needs including organisation and documentation of multidisciplinary meetings within care homes and related follow-up actions; supporting the implementation of personalised care plans; logging and making referrals as required
- Offer appropriate support and guidance to housebound patients and their families/carers
- Utilise Population and Clinical Reporting within the clinical system to help identify target patient populations
- Raise awareness of health promotion and co-ordinating long term condition reviews
- Evaluate MDT treatment programmes that promote health and well-being
- Record patient interventions on relevant electronic database systems (e.g. SystmOne) and contribute to report generation, analysis and production
- Ensure colleagues are made aware of any service changes, offering guidance and help as required
- Ensure regular and consistent updates regarding patient progress, highlighting any complications or guidance
- Work collaboratively with other teams and services to maintain an effective and efficient service.

**Personal Specification**
- Qualifications and Training: _

Essential:

- Educated to NVQ Level 3 or equivalent (e.g. 2 A - Levels) or evidence of strong relevant experience

Desirable:

- Willingness to complete next level of qualification to further progress within the role
- Minimum of 2 years’ experience of working with healthcare professionals and/or previous experience in the NHS or social care or relevant field
- Qualification in health or social care allied profession
- Knowledge and evidence of: _

Essential:

- Understanding of working with confidential information and an understanding of service user confidentiality
- Ability to communicate confidently with staff of all seniority levels

Desirable:

- Understanding of basic health and social care terminology
- Working in a multi-disciplinary setting
- Working with the elderly
- Understanding of the current issues facing the NHS
- Knowledge of social service structures
- Understanding of health and social care processes
- Developing relationships with a wide variety of people
- Health and social care assessments
- Ability to deliver successful outcomes within determined timeframes
- Continuous CPD and identifying opportunities for self-development
- Skills and abilities: _

Essential:

- IT skills, including accurate written/electronic records and documents
- Recording and collection of data and to support clinical care and to inform decision making
- Prioritise own workload and meet required timescales
- Identify need for service development and implementation of action plans to address
- Convey sensitive information in an empathetic manner to patients/clients/client’s relatives/carers and staff
- Effective written, verbal and non-verbal communication skills
- Negotiation and conflict resolution skills
- Full clean UK drivers’ licence

**Please submit your CV along with a covering letter to demonstrate how you can meet the criteria in the job description and personal specification above. Please state which of the posts and locations you are most interested in.**

**Job Types**: Full-time, Part-time

**Salary**: £21,450.00-£23,887.00 per year

Work Location: One location

Application deadline: 08/01/2023
Reference ID: Care Co-Ordinator