Kia Genius Apprenticeship

**What you will do in your working day**
- Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants
- Recognising and dealing with any customer queries or issues that may arise
- Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way

**The training you will be getting**

Customer Service Specialist Level 3
- Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales)
- Emergency first aid at work
- Understanding electric vehicles
- Advanced electrification
- Kia product knowledge
- Delivery method and location of training to be confirmed

**What to expect before starting**
- **Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost**

Pay: £11,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you currently employed?
- Are you currently in education or training?
- Do you live in Shropshire or Telford & Wrekin?

Work Location: In person

Reference ID: VAC1000245715