Warehouse Operative

7 months ago

Birmingham, United Kingdom TPS Birmingham Full time

**Job Purpose**

To ensure the efficient and effective control of inbound and outbound warehouse parts stock.

To support the provision of excellent service to customers.

**Key Responsibilities**

**Warehouse and Sales Performance**

**Stock Integrity**
- Maintain stock securely and in good condition
- Assist the Warehouse Supervisor with regular perpetual stock checks to ensure that the

physical stock agrees with the computerised inventory
- Report mis-picks to the Warehouse Supervisor and record any discrepancies
- Ensure faster moving parts are located in a convenient location to improve picking efficiency
- Ensure stock of similar parts are appropriately segregated

**Inbound Stock**
- Check all incoming stock deliveries against pack notes
- Advise on any discrepancies promptly; marking paperwork accordingly
- Check for damages on incoming parts orders and record any issues
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
- Ensure all parts have a part number

**Outbound Stock**
- Pick customer orders quickly and accurately to make ready for dispatch
- Ensure the customer order is placed in the correct delivery bay
- Guard against any unauthorised removal of parts stock out of the building
- Ensure that authorised signatures, receipts or payments are received for all parts issued over

the trade (front) counter
- Adhere to First In, First Out (FIFO)stock control management processes

Make sure you are using the latest version of this job description which can be found on TPS Hub

**Customer**
- Provide the highest levels of customer service by picking parts accurately and assembling for

the customer delivery runs
- Assist the team to resolve customer problems
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with

**Systems and Processes**
- Adhere to health and safety regulations at all times (particularly manual handling practices)
- Maintain a clean and tidy working environment
- Follow and comply with established business processes and guidelines (including warranty)
- Ensure correct disposal or recycling in compliance with environmental regulations
- Deal with exchange units appropriately and process returns swiftly
- Complete all required documentation accurately and promptly
- Utilise and update all systems effectively to carry out allotted tasks
- Utilise training courses via learning services to continually develop and maintain skills

required to perform your role
- Ensure personal protective equipment are correctly used and stored
- DPO Management?

**Key Competencies**
- Genuinely TPS
- Customer Experience
- Managing Self
- Operational Effectiveness

**Experience and Knowledge**
- Experience in a parts or distribution operation involving inventory control, goods inwards and

order picking would be advantageous
- Computer literate - able to use appropriate systems and software (e.g. Excel)
- Ability to work in a small team, as well using own initiative
- Has a positive ‘can-do’ attitude
- Ability to record information accurately and legibly
- Has a methodical approach and pays attention to detail
- Good communication skills - verbal and written
- Honest disposition
- Ability to lift and carry heavy items

**Salary**: £26,000.00-£27,089.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Birmingham, B6 4PJ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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