Customer Service Administrator
6 months ago
**Customer Service Administrator - Guildford**
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Training and resources to help you succeed in your role
As a Customer Service Administrator, you will be the first point of contact for our customers, providing outstanding service and support. You will handle inquiries, resolve issues, and ensure that our customers have a positive experience with our company. Your role will be crucial in maintaining customer relationships and supporting the overall operations of the customer service department.
A manufacturing business based in the heart of Guildford.
**The role of Customer Service Administrator**:
- Manage and resolve customer complaints, ensuring a high level of customer satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain and update customer records in our database.
- Collaborate with other departments to ensure a seamless customer experience.
- Provide administrative support to the customer service team, including scheduling, reporting, and documentation.
- Identify opportunities for process improvements and contribute to the development of best practices.
**The ideal Customer Service Administrator**:
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in Microsoft Office Suite and familiarity with customer service software.
- Ability to multitask and prioritise in a fast-paced environment.
- Attention to detail and strong organisational skills.
-
Customer Services Administrator
5 months ago
Guildford, United Kingdom The Recruitment Consultancy Full timeDo you have a passion for administration? This great employer is looking for an administrator to join their growing business. Working for a high-profile law firm you will be responsible for a wide range of admin duties and file management. You will need to be comfortable in a fast-paced environment and enjoy working with a busy team in a customer focussed...
-
Sales Administrator for Customer Service
3 weeks ago
Guildford, Surrey, United Kingdom Ernest Gordon Recruitment Limited Full timeSales Administrator RoleWe are looking for a Sales Administrator to join our team in Guildford. Responsibilities:Manage and process customer ordersTake incoming calls while being friendly and professionalKeep records of customer interactions and file documents accordinglyRequirements:Degree preferred but not necessaryCustomer service experience...
-
Customer Service Administrator
6 months ago
Guildford, United Kingdom Person Centred Software Full timeGuildford, Surrey, United Kingdom - Temporary - Implementation - Mid Level You will join our friendly implementation team, who are the frontline for customer on-boarding journey. You will play a critical role in ensuring the smooth implementation of the Company's products to new customers by scheduling pre and post implementation product training. Bringing...
-
Sales Administrator, Customer Service
2 months ago
Guildford, United Kingdom CV-Library Full timeSales Administrator, Customer Service (Manufacturing) Guildford £24,500+ Company Benefits + Progression + Training Are you a Sales Administrator looking to work in a well-established and exciting company who have gone from strength to strength since the 1980s as a part of a small team that's taking steps to reach its next level of growth? Do...
-
Customer Service Administrator
1 month ago
Guildford, United Kingdom CV-Library Full timeCustomer Service Administrator - 6 Month FTC (HYBRID) Guildford- Central £23,500 plus 24 days holiday +BH, Net zero pension scheme, Bonus Scheme, Monthly Social events, Hybrid working flexibility (3 days in the office) Cycle to Work Scheme, Staff discounts, Employee Assistance Program Monday Friday (9AM - 5PM) Start date: ASAP! Overview: Are...
-
Guildford, United Kingdom CV-Library Full timeREQUIRED ASAP*** Temporary Customer Service Administrator Guildford - Free Parking Full time/ Office Based £14 per hour Monday Friday (9am -5:30pm) Required: ASAP Our client, a fast-growing organisation in Guildford, is seeking Temporary Customer Service Advisors to join their busy team. This is an exciting opportunity to be part of a...
-
Guildford, United Kingdom Office Angels Full timeREQUIRED ASAP***Temporary Customer Service AdministratorGuildford - Free Parking Full time/ Office Based £14 per hourMonday Friday (9am -5:30pm)Required: ASAPOur client, a fast-growing organisation in Guildford, is seeking Temporary Customer Service Advisors to join their busy team. This is an exciting opportunity to be part of a dynamic and...
-
Vehicles Service Administrator
5 months ago
Guildford, United Kingdom Mercedes Benz of Guildford Full time**Service Administrator** **Mercedes Benz of Guildford** An exciting opportunity has arisen to join us as a Service Administrator in Guildford. The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of additional products and services. **Key Accountabilities**: - Providing an...
-
Administrative Officer
6 months ago
Guildford, United Kingdom HM Courts and Tribunals Service Full time**Details**: **Reference number**: - 307493**Salary**: - £22,940**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom RUSH Hair & Beauty Full timeRUSH Hair & Beauty is seeking a customer-focused Front of House to provide exceptional service and create a welcoming environment for clients.Responsibilities include greeting clients, managing the salon schedule, and handling client inquiries. The ideal candidate will have previous experience in customer service or a front of house role, excellent...
-
Senior Administrator
4 weeks ago
Guildford, Surrey, United Kingdom NET Recruit Full timeYour Company: NET Recruit is proud to share an excellent opportunity within a services company located in the Guildford area. The company has developed a revolutionary service that is shaping the future of their sector, allowing them to be a market leader and highly successful.This role will be a key part of the company's success, supporting important...
-
Customer Service Coordinator
3 days ago
Guildford, Surrey, United Kingdom Jago Consultants Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our team at Jago Consultants. The ideal candidate will have a background in the automotive industry and excellent communication skills.Key ResponsibilitiesTaking incoming calls, providing service quotes, and reserving loan cars/collection appointments.Raising paperwork/job packs...
-
Customer Service Representative
3 days ago
Guildford, Surrey, United Kingdom Experienceguildford Full timeJob Description: We are seeking a friendly, professional, and organised Administrative Assistant to join our Team. The first point of contact, you will be responsible for front desk activities, ensuring excellent customer service, and supporting administrative tasks.Key Responsibilities:- Greet and welcome guests- Answer and direct phone calls efficiently-...
-
Court Administrator
5 days ago
Guildford, Surrey, United Kingdom HM Courts and Tribunals Service Full timeJob OverviewWe are seeking a highly skilled Court Usher to join our team at HM Courts and Tribunals Service.About the RoleThis is an exciting opportunity for a customer-focused individual to play a vital role in ensuring the smooth running of court proceedings.Key ResponsibilitiesTo be the first point of contact for all court users, providing exceptional...
-
Administrator - New Customer Onboarding
5 months ago
Guildford, United Kingdom AQA and AQA Affiliates Full time**At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.** **Administrator - New Customer Onboarding** **Maternity Cover (12 month Fixed Term Contract)** **Guildford:...
-
HR & Recruitment Administrator
6 months ago
Guildford, United Kingdom National Legal Service Full timeLondon Belgravia Holdings Ltd is a holding company who invests in the legal sector with those that demand change, our group of companies focus on those experiencing Domestic Abuse or Domestic Violence and we are invested in helping them gain legal protection against their perpetrator. The companies under this group are: National Legal Service (NLS) is one...
-
Customer Service Executive
2 weeks ago
Guildford, United Kingdom CV-Library Full timeCustomer Service Executive - Guildford £18,000 - £22,500 (increasing after 3 month probation) Are you looking for you first opportunity in customer services/administration? Do you possess a warm telephone manner? Do you want to join a company which can offer long term progression? Are you a team player? If this sounds like you we may have the...
-
Administrator / Admin for Advocacy Service
4 weeks ago
Guildford, United Kingdom CV-Library Full timeJob Title: Administrator for Advocacy Service Salary: £15,918 (21 hours per week) Location: Guildford Job Type: Permanent, Part-Time Surrey Independent Living Charity (SILC) is a charity that supports disabled people, older people, parents of disabled children, carers and people with long term health conditions across Surrey. We have been...
-
Customer Service Advisor
1 month ago
Guildford, United Kingdom CV-Library Full timeCustomer Service Advisor Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience. The hours are 08.00 - 16.30 with 30 mins for lunch and this is a fully office based role. Our client offers when taken on...
-
Customer Service Representative
6 months ago
Guildford, United Kingdom Kendall Cars Full time**PURPOSE OF JOB**:To ensure that you professionally represent Kendalls Cars by providing a skilled customer service to our clients through listening to their requirements/needs either on the telephone, online or face-to-face basis in a timely and polite manner. **Principal Duties** - To greet customers in a polite and professional manner. - To provide a...