IT Operations Engineer

3 weeks ago

London, United Kingdom Precise Placements Full time

**IT Operations Engineer - Windows Server, Active Directory, Azure, VMware, PowerShell**

Our leading global law firm client are actively looking to recruit an IT Operations Engineer (Windows Server, Active Directory, Azure, VMware, Powershell) to ultimately be responsible for delivering IT Operations across the Firm. Areas of responsibilityinclude IT Infrastructure maintenance, patching, scripting, server builds, monitoring of systems for capacity and operational effectiveness.

This role is very much an operations based role and being a sole person in London responsible for Operations (although in a team) the role requires someone with a healthy amount of experience across a few areas - some Cloud (training will be provided inAzure) VMware, Monitoring, Patching, Storage, Networks etc.

The role suits someone who really enjoys operations, providing the 3rd line support the firm needs. It's a role with a great deal of ownership and will be a key contact internally.

The key responsibilities for this IT Operations Engineer (Windows Server, Active Directory, Azure, VMware, PowerShell) are:

- Ensure monitoring is in place for all IT platforms.
- Monitor performance and capacity of environment, appropriately responding to alert notifications and addressing cause of alerts.
- Monitor service requests and adhere to posted SLAs.
- Monitor, validate and maintain data protection policies.
- Perform maintenance activities identified as needed to support the Firm infrastructure equipment, adhering to guidance provided by vendor support, engineering teams, SecOps and architecture teams.
- Adhere to Firm established outage procedures to ensure minimum service interruption for users.
- Follow maintenance schedules identified to ensure system uptime and availability.
- Develop and maintain operational processes needed to ensure repeatable activities are recorded in a centralized repository.
- Provide necessary information to teams when presented with audits seeking data.
- Adhere to all IT and user quality assurance practices in order to ensure the highest quality of service.
- Comply with the IT Department's change request system.
- Ensure systems of record are maintained when changes occur in the environment.
- Performs other duties as assigned or required to meet Firm goals and objectives.

**Experience and skills required for this IT Operations Engineer (Windows Server, Active Directory, Azure, VMware, PowerShell) are**:

- Previous experience working in a 24x7x365 Operations Center supporting a global professional services organization.
- Experience supporting multi-factor authentication solutions.
- Experience working with Microsoft AD and Azure AD.
- Experience deploying and decommissioning of data center infrastructure, both physical and virtual.
- Experience with automation technologies and scripting.
- Experience utilizing an enterprise grade ITSM tool for Incident Management, Change Management, and CMDB.
- Experience with enterprise grade monitoring tools capable of generating alert notifications and executing automated actions in response to specific thresholds encountered.
- Experience with Wide Area Network technologies (MPLS, Point to Point & Internet).
- Experience with Local Area Network technologies (Ethernet & layer 2 switching).
- Strong knowledge of Microsoft Windows Server.
- Strong knowledge of virtualization technology, preferably VMware.
- Strong knowledge of SAN and NAS operation.
- Familiarity with Linux.
- High level knowledge of load balancing technologies.
- High level knowledge of Firewall technologies.
- High level knowledge of wireless technologies.
- Proficiency in Microsoft Office products.

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