Parts Telesales Advisor X 2 Exeter

2 weeks ago


Exeter, United Kingdom Vospers Full time

**The Role**
As a Parts Telesales Advisor, you'll be operating within a busy multi-franchised parts department at Matford Way in Exeter.

**Key Responsibilities of a Parts Telesales Advisor**
- Answering incoming phone calls within our call centre.
- Looking up parts on a number of Electronic Parts Catalogues and advising our trade and retail customers, pricing and availability.
- Offer existing customers who call in at least one product from any of our promotions.
- Record any customers concerns and report to the Parts Manager.
- Record any lost sales on database.

**Experience & Qualifications**
- Motor trade parts experience advantageous but not essential.
- A level of computer literacy.
- Previous experience using the CDK Drive (Kerridge) system advantageous.

**Hours of Work**

An average of 42.5 hours a week with Saturday mornings on 1 in 4 rota

**Company Benefits**
- A competitive salary
- Vospers holiday accrual scheme - starts at 30 days (including bank holidays) per annum pro rata and increases with length of service
- A day off for your birthday
- Half-day paid leave on Christmas Eve
- Paid sick & compassionate leave
- Paid jury service
- Contributory pension scheme
- Employee Assistance Programme
- Vospers Exclusive motoring discounts
- Staff discounts scheme including discounted gym membership, shopping, eating out and much more
- Bike to work scheme
- Loyalty and long service awards
- Staff & Customer referral scheme

**Salary**: £23,000.00-£27,500.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: REQ001513 and REQ001805


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