Employment Support

6 months ago

Greater Manchester, United Kingdom Pure Innovations Full time

**Main purpose of the Job**:

- Provide excellent Monitoring Support to clients in work to ensure they sustain their employment position.
- Creatively recruit train and retain Job coaches including a bank of casual support staff to work with people with disabilities in a range of roles including in-work support, learning to travel independently and community enrichment activities.
- Support the Team Senior in growth of business by being proactive in the generation of referrals.
- Deputise in the absence of the Team Senior on the management of Job Coaches.

**Reporting to: - **Employment Support Assistant Manager

**1.** **Monitoring Support**
- Manage a large caseload of clients in work to ensure client support needs are met.
- Support and advise clients and employers through sometimes complex employment issues such as, performance management, disciplinary procedures, redundancy situations, redeployment, and possible end of job situations.
- Negotiating with employers on reasonable adjustments through complex process’ and advocating for clients in the workplace
- Respond in a proactive manner using problem solving skills as issues arise to resolve problems before they escalate.

**2.** **Recruitment & Training**
- Attract and recruit new staff using a variety of traditional and creative methods including: - hosting open evenings, recruitment fairs and social media.
- Responsible for the casual worker recruitment process, including writing and placing adverts, screening, shortlisting, interviewing with the team senior.
- Review the recruitment process continually with the team senior to ensure best practice.
- Responsible for delivering and coordinating Job Coaches Induction and mandatory training to ensure workers meet the requirements of the job and are equipped to provide an excellent level of service.
- Responsible for delivering job coach training with partner organisations.
- Commitment to personal development; including attending all mandatory training.

**3.** **Staff Management**
- Ensure high quality services via observations, spot checks and paperwork audits.
- Responding to day-to-day enquiries and support needs of the job coaching staff
- Conduct staffs 1:1’s, probationary reviews & appraisals.
- Line management of casual job coaches

**4.** **Generating Referrals and Securing contracts**
- Generate client referrals through the internal supported employment team.
- Generate referrals through developing existing relationships with existing employers.

**5.** **Matching Clients to Casual Workers**
- Agree support plans.
- Provide person centred approach in matching workers to clients to ensure a positive and trusting relationship is developed.
- Consider skill set and experience of workers to meet the needs of client and employer.
- Proactive in covering placements and have back up plan to ensure continuality of support.
- Be solution focused and identify a path towards practical action and outcomes.

**6.** **Administration**
- Ensure relevant HR and department specific systems and processes are followed.
- Ensure all job coach files and records are kept up to date and maintained securely as required by the organisation and within the requirements of GDPR.
- Ensure reports, paperwork and other correspondence is completed accurately and to deadlines.

7. **Teamwork & Communication**
- Work with the wider Team to support the success of this evolving project.
- Liaise with colleagues across the department to communicate changes and resolve staffing issues.
- Attend and participate in any meetings and training events.
- Provide cover for job coaches and team members as required.

**8.** **Champion and uphold Pure Innovations Values and Behaviours.**
- Comply with and promote Pure Innovations Equality and Diversity policy, embracing through personal example open commitment and clear action that diversity is positively valued across the organisation.
- To be available to attend team meetings, one to one’s and relevant training when requested to do so.
- Safeguarding - be willing to raise any concerns regarding client abuse, mistreatment, and the management of risk in line with the Safeguarding policies of Pure Innovations and our partner agencies.
- Ensure effective remote working, adhering to the relevant guidelines based on lone working, outlook calendar and duty cover.

**Salary**: £25,127.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: 43

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