Customer Support
5 months ago
**About us**:
Fleetclear is a leading provider of vehicle safety solutions to the commercial vehicle market. For over 14 years we've been innovating and delivering vehicle safety technology to enhance the safety and efficiency of our customers fleets. We are a successful, dynamic company, proud to employ some of the industries finest talent and our continued success requires us to further grow our team.
**About the role**:
We are looking for a dynamic, customer focused individual to join our Customer Support team. Based out of our Head Office in Pershore, you will be providing front line support and online training for our customers. This isn't a technical role and industry experience is not required, although you will benefit from being comfortable using simple, intuitive technologies. Full training and support will be provided.
**What we are looking for**:
- Excellent telephone manner with previous experience in a customer service role
- Excellent online presentation skills
- Experience training and supporting customers
- Able to work well under pressure
- Ability to communicate at a senior level and build strong working relationships
- Ability to deal with difficult situations and respond accordingly
- Good knowledge of Microsoft programmes, Word, Excel, Outlook
This is a full time role, Monday - Friday.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
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