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Senior Lifeline Control Operator

5 months ago

Driffield, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
East Riding of Yorkshire Council is committed to Safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Applicants should have experience of, and a genuine interest in the welfare of the vulnerable and older people.

You should be a team player able to demonstrate that you are well organised, and due to the nature of the service have compassion and empathy.

A full working knowledge of answering calls within a telecare monitoring centre is preferred.

Good organisational skills and attention to detail are vital as well as working within specific timescales.

Excellent communication skills both written and verbal are essential to this role as the role is often the first point of contact for relatives, professionals and the public.