Bar / Waiting Staff

6 months ago

York, United Kingdom Lavender Fields Care Village Full time

_Lavender Fields Care Village is a family-run, self-sustainable retirement community. Our wonderful care village offers those who choose it a peaceful haven, away from the hustle and bustle of everyday life but with a wide range of activities and supportive services, and all delivered with TLC within this beautiful retirement community. Residents can enjoy a wide and varied social life, both on site and beyond, offering independence when they crave it, but support when they need it. We have 24 close care bungalows already in situ, and with homecare provided for those who require it. Our brand new care home has been constructed to the highest specifications, and with all the latest conveniences for both residents AND staff. We are now open, with residents living with us. Our hub space, featuring pub, cafe / bistro, village shop, nail bar, _hairdressers_, gym and large cinema / multi-function room is now open, too. _
- **The village is located just outside Barmby Moor, close to Pocklngton, which is about 10-15min drive towards Beverley from York's Grimston Bar roundabout on the A64 towards Beverley and Hull**_. _

**Summary of Role**

Although the facilities are technically open to the public, the vast majority of customers will be residents living in their privately-owned, close care bungalows, and residents / relatives from the care home who are able to, either with or without assistance from care staff.

**Main Responsibilities**
- With the admin and reception team, meeting and greeting customers in a friendly and polite manner, ensuring they are seated and comfortable;
- Taking initial drinks orders after a few moments, and ensuring they have menus to look at;
- Serving drinks and taking any food orders, entering via the handheld tablet till system so that the food orders are sent straight to the kitchen printer;
- Liaising with the kitchen staff to ensure speedy and efficient service, but in a calm and professional manner;
- Monitoring tables who may need additional drinks, ensuring empty plates are taken away at the appropriate time and the kitchen is informed so preparation of main meals and desserts can take place, etc;
- Ensuring customers have paid their bills, following any last drinks or requests.
- This list is not exhaustive and may vary._

**Personal Characteristics - Requirements**:

- Passionate about customer service;
- A pleasant and professional demeanour / appearance, including speaking to customers throughoutl;
- At least one years’ previous experience in a similar role;
- Flexible as there is a need to ensure a service is provided seven days a week;
- Computer-literate enough to be able to use the handheld tablet to enter and manage orders.

**Benefits**

In addition to the benefits listed above, we also offer:

- Payment of Blue Light Card - used to generate discounts and free offers at a wide variety of physical and online shops and services;
- Scope for occasional use of our corporate entertainment box at the First Direct Arena in Leeds.

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 12 - 42 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site gym
- On-site parking
- Shuttle service provided

Schedule:

- Day shift
- Every weekend

Application question(s):

- Current location is within a 15 mile radius of the care home

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- food service / bartending: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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