Apprentice Business Administrator

2 months ago


Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

**What you will do in your working day**
- Call handling in a busy environment
- Offering high levels of customer service
- Logging end user customer and serial number details on CRM and registering warranties
- Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments
- Identifying spares items ,processing orders and taking payments over the phone
- Using technical reference files and User/Installation guides to answer queries from engineers, our dedicated retailers and end users
- Finding additional information from production engineers/quality team/warehouse team where required.
- Updating technical reference guides.

**The training you will be getting**
- Level 3 Apprenticeship in Business Administration
- This will also include Functional Skills in maths and English, if required.
- End point assessment
- Certificate of completion of the standard.
- You may have to attend formal college sessions (if English & maths are required).
- You will learn the knowledge, skills and behaviours related to the apprenticeship standard.

**What to expect before starting**
- **Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost**

Pay: From £13,312.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you currently employed?
- Are you currently in education or training?
- Do you live in Shropshire or Telford & Wrekin?

Work Location: In person

Reference ID: VAC1000239675



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