Service Centre Team Leaders- Birmingham New Street

3 days ago

Birmingham, United Kingdom DB Arriva Full time

**Salary is £22,053pa based on a 37 hour week.**

We are looking for professional, enthusiastic and dedicated people to work within the Service Centre at Birmingham as Team Leaders.

As a Service Centre Team Leader you will be responsible for ensuring orders are correctly packed and loaded onto the trains at the right time. You will also be responsible for carrying out routine service centre checks and procedures (e.g. fridge temperature checks), light food preparation duties (baking of fresh pastries), organising the cleaning of the Service Centre and the environmentally sound disposal of packaging and waste materials.

The successful person will place orders with our suppliers ensuring continuous product availability, answering phone enquiries from colleagues and suppliers.

You must have the ability to work to tight timescales and deadlines with a proven track record of working in a high pressure environment. A background in logistics supply, basic food hygiene and experience using warehouse delivery vehicles would be desirable but not essential.

As you deliver the orders to the train you will also be expected to help customers with their enquiries.

The Service Centre has a varied roster so flexibility is essential as shift work and weekend work is required. Average hours are 37 per week.
- Enthusiastic and dedicated person
- Previous supervisory experience
- Previous Stock Control experience
- Ability to work various shifts
- Ability to motivate and lead others
- Previous customer service experience
- Ability to work alone and as part of a team
- Excellent communication skills
- Ability to meet deadlines

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**Benefits**:

- Free rail travel for you and your family (rules and conditions apply).
- We'll provide you with a free uniform to look smart on the job.
- A healthier and cheaper way to commute with a tax efficient way to fund buying a bike.

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