Golf Ticket Office and Catering Assistant

1 month ago


Bristol, United Kingdom Bristol City Council Full time

**Full Time, Permanent**

We are looking for a Golf Ticket office and Catering assistant who can work in our Golf Ticket office to provide visitors with a great experience and work in our café and kiosk to deliver food and beverages. Working in our Parks retail team you'll have the opportunity to make a difference to someone's day, every day and come to work in one of the City's most beautiful parks.

This is a full time (37 hours per week), permanent role working shifts (between 8.00am - 7.00pm), depending on the season and the daylight hours. It will include working most weekends. Approximately - 50% Golf and 50% catering.

With Ashton Court having 2 x nine hole golf courses, a foot golf and disc golf course, the Courtyard café, Golf café and Coach house ice cream bar, we not only provide a great activity and services for visitors to our parks but also generate income to help fund the cost of maintaining Bristol's parks and green spaces.

We are focussed on increasing the income from our Parks Golf activities and improving the experience customers can expect when they visit our golf courses and cafes. This won't be possible without having great people to work in our team.

As a retail assistant in our team, you will deliver exceptional customer service.

You will work alongside the team leaders to promote a respectful environment and ensure high standards of service, quality and cleanliness are achieved.

To be successful you will need:

- Excellent customer service skills
- An understanding of Health & Safety at work
- Previous experience of working in a hospitality and/or sporting environment
- Basic Knowledge of Golf, Foot golf and Disc Golf.
- Experience of operating an EPOS, (electronic till)
- The ability to work using your initiative.
- Flexibility and adaptable to work across Golf and Catering.

You'll be working various daytime shifts, including weekends and bank holidays on a rota basis.

You will be based at Ashton Court Estate, including the Golf ticket office, Golf Café, Courtyard Café and Coach house café.

Car parking is available at most of our sites.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**

To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification.

**For informal enquiries please contact Tobias Billing 07748182818**
- At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit._


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