See more Collapse

Emergency Operation Centre Officer

1 month ago

Bristol, United Kingdom Bristol City Council Full time

**1 x Job Share, Permanent Night Shift vacancy, working 19:30pm - 07:30am - 19.25 Hours per week**

**Includes Bank Holiday and weekend working. Shift pattern is working 2 on 6 off pattern. 12 Hour Shifts with 1 hour unpaid break.**

We want to recruit people who will deliver the highest level of solution-orientated customer care, in our Operations Centre; which is a state of the art, multi-purpose Centre, delivering critical services 24/7 365.

The services include **Emergency** **Telecare** response call handling, supporting the most vulnerable; Out of hour’s emergency call handling for the City, Lone Worker alarms, Security Alarms, and Community Safety (CCTV).

This is a multifunctional role that builds supportive customer relationships, adds value to its services through effective communication and liaison with customers, clients, directorates, and external organisations. You will be responding to Telecare emergency calls from a range of service users, you will provide reassurance and arrange the appropriate response for the most vulnerable. You will also be operating our Telecare and security alarm platforms, our surveillance camera systems; along with telephony, intercom and radio, car park systems, and concierge services.

You will be required to work creatively in an innovative integrated manner, in line with the scope and vision of the new Operations Centre, ensuring that improved services are delivered to the people of Bristol and beyond; and will ensure excellent communication, customer service, and accuracy, and will include liaising with the public and internal and external customers, as well as using your own initiative to solve problems. Good IT skills and confidence in the use of Microsoft Office are also needed.

**You will be working in a 24/7 emergency critical response environment, with the requirement to work across different shifts patterns.**

***

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**
- _
- At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit._

We have other current jobs related to this field that you can find below

  • Emergency Operation Centre Officer

    2 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    **1 x Full Time, Permanent Day Shift vacancy, working 07:30am - 19:30pm** **Includes Bank Holiday and weekend working. Shift pattern is 2/2/3. 12 Hour Shifts with 1 hour unpaid break.** **Week 1: Monday, Tuesday, Friday, Saturday, Sunday** **Week 2: Wednesday, Thursday** We want to recruit people who will deliver the highest level of solution-orientated...

  • Emergency Operation Centre Officer

    2 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time Permanent Day Shift vacancy, working 7.30am - 19.30** **.** **Includes Bank Holiday and weekend working. Shift pattern 2 days’ work, 2 days off, 3 days’ work, 2 days off, 2 days’ work, and 3 days off (Monday, Tuesday, Friday, Saturday, Sunday, Wednesday, Thursday every 2 weeks) 37 hours** **.** We want to recruit people who will deliver...

  • Emergency Operation Centre Officer

    1 month ago

    Bristol, United Kingdom Bristol City Council Full time

    Job description 1 x Job Share, Permanent Night Shift vacancy, working 19:30pm - 07:30am - 19.25 Hours per week  Includes Bank Holiday and weekend working. Shift pattern is working 2 on 6 off pattern. 12 Hour Shifts with 1 hour unpaid break. We want to recruit people who will deliver the highest level of solution-orientated customer care, in...

  • Emergency Operation Centre Officer

    3 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    Job description 1 x Job Share, Permanent Night Shift vacancy, working 19:30pm - 07:30am - 19.25 Hours per week  Includes Bank Holiday and weekend working. Shift pattern is working 2 on 6 off pattern. 12 Hour Shifts with 1 hour unpaid break. We want to recruit people who will deliver the highest level of solution-orientated customer care, in...

  • Business Centre Maintenance Operative

    2 months ago

    Bristol, United Kingdom Orchard Street Business Centre Full time

    An independent and long established Business Centre within seven Grade 2* listed houses in central Bristol (BS1) requires a friendly, flexible person to fulfil the role of Business Centre Maintenance Person, on a permanent, full time basis. **Main Responsibilities**: **Security** Daily unlocking + locking up of the Business Centre, ensuring that all doors...

  • Business Centre Maintenance Operative

    3 weeks ago

    Bristol, United Kingdom Orchard Street Business Centre Full time

    An independent and long established Business Centre within seven Grade 2* listed houses in central Bristol (BS1) requires a friendly, flexible person to fulfil the role of Business Centre Maintenance Person, on a permanent, full time basis. **Main Responsibilities**: **Security** Daily unlocking + locking up of the Business Centre, ensuring that all doors...

  • Business Centre Maintenance Operative

    7 days ago

    Bristol, United Kingdom Orchard Street Business Centre Full time

    An independent and long established Business Centre within seven Grade 2* listed houses in central Bristol (BS1) requires a friendly, flexible person to fulfil the role of Business Centre Maintenance Person, on a permanent, full time basis. **Main Responsibilities**: **Security** Daily unlocking + locking up of the Business Centre, ensuring that all doors...

  • Emergency Preparedness Officer

    6 days ago

    Bristol, United Kingdom UK Health Security Agency Full time

    **Details**: **Reference number**: - 325338**Salary**: - £30,473 - £37,215**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Centre Operations Assistant

    5 days ago

    Bristol, United Kingdom NewFlex Full time

    **Role**: Centre Operations Assistant **Location**: Bristol Business Park **Hours**: 40 hours between 08:30am - 17:30pm Monday to Friday (occasional work out of normal business hours) **Reporting to**: Centre Operations Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible...

  • Centre Operations Assistant

    3 weeks ago

    Bristol, United Kingdom NewFlex Full time

    **Role**: Centre Operations Assistant - Fixed Term Contract **Location**: Bristol Aztec West **Hours**: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) **Reporting to**: Centre Operations Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres...

  • Emergency Accommodation Relief Officer

    4 weeks ago

    Bristol, United Kingdom Connolly and Callaghan Ltd Full time

    Emergency Accommodation Relief Officer (Bristol based Applicants preferred) We provide Emergency Accommodation to people mainly in the Bristol area who have been temporarily made homeless. These people get referred to our organisation by local authorities and we provide temporary accommadation on their behalf until such time as these people get permanent...

  • Emergency Planning Officer

    3 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time (37hrs per week), Permanent** Based at Bristol City Council 100 Temple Street Offices, Bristol Application Deadline: 29th February 2024 Interviews: 11th / 12th March 2024 Bristol City Council’s Emergency Preparedness and Resilience Team (EPRT) are looking for a dynamic and enthusiastic Emergency Planning Officer to join our busy and...

  • Bristol Operations Centre Operator

    2 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    **2x Permanent,** **Full Time on a day shift working a 2,2,3 12 hour Shift Pattern - from 07:30am - 19:30pm.** **Week 1: Monday, Tuesday, Friday, Saturday Sunday,** **Week 2: Wednesday Thursday, shift pattern, from 07:30am - 19:30pm.** **1x Fixed Term -6 months: Day Shift: 2/2/3 shift pattern. 07:30am-19:30pm. 1 hour unpaid break.** **Week 1: Monday,...

  • Emergency Planning Officer

    4 days ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Full Time (37hrs per week), PermanentBased at Bristol City Council 100 Temple Street Offices, BristolApplication Deadline: 29th February 2024Interviews: 11th / 12th March 2024Bristol City Council's Emergency Preparedness and Resilience Team (EPRT) are looking for a dynamic and enthusiastic Emergency Planning Officer to join our busy and hardworkingteam.You...

  • Bristol Operation Centre Operator X3

    2 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    **1** Permanent Day shift position** **2 Fixed Term 6 month positions**, 1 Day Shift** and 1 Night Shift.** Day Shift: 2/2/3 shift pattern. 0730am-1930pm. 1 hour unpaid break. Week 1: Monday, Tuesday, Friday, Saturday Sunday, Week 2: Wednesday Thursday, shift pattern, from 07.30am - 19.30pm. Night Shift. 4 on, 4 off shift pattern. 1930pm-0730am. 1 hour...

  • Cycling Centre Operations Officer

    4 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 18 months** **working 37 hours a week on 5 days on 2 days off rota pattern** **. Rotating work pattern -** **Sun, Mon, Tues, Weds Thurs, for 2 weeks, then Tuesday, Wednesday, Thursday, Friday, Saturday for 2 weeks** **.** We are looking for an enthusiastic and approachable person to join our friendly Cycling Centre Operations...

  • Cycling Centre Operations Officer

    24 hours ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 18 months** **working 37 hours a week on 5 days on 2 days off rota pattern** **. Rotating work pattern -** **Sun, Mon, Tues, Weds Thurs, for 2 weeks, then Tuesday, Wednesday, Thursday, Friday, Saturday for 2 weeks** **.** We are looking for an enthusiastic and approachable person to join our friendly Cycling Centre Operations...

  • Bristol Operation Centre Operator x3

    5 days ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Job description 1 Permanent Day shift position 2 Fixed Term 6 month positions , 1 Day Shift and 1 Night Shift. Day Shift: 2/2/3 shift pattern. 0730am-1930pm. 1 hour unpaid break. Week 1: Monday, Tuesday, Friday, Saturday Sunday, Week 2: Wednesday Thursday, shift pattern, from 07.30am – 19.30pm. Night Shift. 4 on, 4 off shift pattern....

  • Bristol Operation Centre Operator x3

    2 weeks ago

    Bristol, United Kingdom Bristol City Council Full time

    Job description 1 Permanent Day shift position 2 Fixed Term 6 month positions , 1 Day Shift and 1 Night Shift. Day Shift: 2/2/3 shift pattern. 0730am-1930pm. 1 hour unpaid break. Week 1: Monday, Tuesday, Friday, Saturday Sunday, Week 2: Wednesday Thursday, shift pattern, from 07.30am – 19.30pm. Night Shift. 4 on, 4 off shift pattern....

  • Cycling Centre Operations Officer

    5 days ago

    Bristol, Bristol, United Kingdom Bristol City Council Full time

    Fixed Term for 18 months, Part Time15 hours per week working Saturday and Sunday.We are looking for an enthusiastic and approachable person to join our friendly Operations Team working 15 hours a week on Saturdays and Sundays or two people for 7.5 hours one on Saturday and another on Sunday.Where will I be working?Bristol Cycling Centre is currently based in...