Vehicle Damage Assessor

4 days ago

Bolton, United Kingdom Broker Direct Plc Full time

**Role**: Vehicle Damage Assessor
**Contract Term**:Permanent
**Weekly Hours**:35 hours per week
**Location**:Deakins Park, Blackburn Road, Egerton, Bolton, BL7 9RW
**Salary: Competitive**

**About us**:
Currently we are seeking an experienced Vehicle Damage Assessor to join our Internal Motor Engineers Unit on a full-time and permanent basis at our friendly office in Bolton. If you have experience as an Estimator or are currently a Vehicle Damage Assessor and are seeking a new challenge with a forward-thinking company, who will fully support your career progression and reward your achievements whilst working with multiple prestigious clients this could be exactly what you are looking for

**About you**:
**Your skills and experience will include;**
- Recent experience as an Automotive Engineer Assessor, Independent Assessor or as a body shop Vehicle Damage Assessor.
- ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous.
- Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating.
- Experience of using Audatex and Glassmatix systems
- Numerate and PC Literate (e.g. Excel, Word, Outlook etc)
- Strong interpersonal, organisational and negotiating skills
- Flexible and able to manage multiple demands and changing priorities
- Ability to work effectively in a team; happy to assist others and to work towards team targets

**The Job**:

- Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems
- Assess and negotiate vehicle total loss settlements
- Manage customer expectations and potential problems, preventing escalation into complaints
- Monitor performance of Approved Repairers; recognising potential areas of improvement
- Relationship building/liaison with Approved Repairers
- Provision of technical services and support to claims handling teams
- Commitment to high standards of customer service and to meeting service level agreements and departmental objectives and targets

**The Benefits**:

- Generous holiday allowance increasing with length of service
- Birthday day off and half-day off for seasonal shopping
- Holiday sell scheme
- Contributory Pension Scheme
- Discounted sports and social activities
- Support with industry-relevant qualifications
- Free on-site parking
- Casual dress code, free allocation of branded clothing
- Breakfast cereal provided
- Cycle to work scheme
- A cash bonus for going above and beyond
- Trained mental health & first-aid staff on-site.
- Plus, much more

**Job Types**: Full-time, Permanent

**Salary**: From £35,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bolton, BL7 9RW: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 01082023

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