Customer Service Representative Ii
4 months ago
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
**Job Title: Customer Care Representative**:
**Job Location: Bangalore**
**Reporting to Suma L**
**About Company**:
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally. Our Mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.
Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
**About Team**:South Asia Customer Care Team that plays vital role in managing Quote to Cash transactions, supports Customers in the region.
**Role & Responsibilities**:
**Purpose**:Provide Customer Service, handle Order management, provide order status and handle complaints from Customers.
**Education & Experience levels**:
- Graduate with 6-7 years’ experience in core customer service function
**Nature of experience**:
Order Management, Experience in core Customer Service.
Proven Customer Service/Customer Care experience.
Track record of over-achieving quota.
Familiar with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication skills.
Ability to multi-task, prioritize and manage time effectively.
Working knowledge in customs bonded warehouse would be additional advantage
**Knowledge Required**:
Order Management, Experience in core Customer Service handling end to end transactions in Quote to Cash.
**Skills**:
**Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.**
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**:
-
Customer Service Representative II
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 days ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 days ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
16 hours ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
20 hours ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeThe Customer Service Representative will provide high-level customer service to internal and external customers, fostering meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.A Day in the Life:Provide professional communication via phone and email to our...
-
Customer Service Representative II
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeThe Customer Service Representative will provide high-level customer service to internal and external customers, fostering meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.A Day in the Life:Provide professional communication via phone and email to our...
-
Customer Service Representative II
4 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeThe Customer Service Representative will provide high level customer service to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer oriented, an advocate for Thermo Fisher Scientific, and be eager to drive growth. A Day in the Life: Provide professional communication...
-
Customer Service Representative II
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeAbout the Role:The Customer Service Representative will provide high-level customer service to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and be eager to drive growth.A Day in the Life:Provide professional...
-
Customer Service Representative II
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeAbout the Role:The Customer Service Representative will provide high-level customer service to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and be eager to drive growth.A Day in the Life:Provide professional...
-
Customer Service Representative II
1 week ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our...
-
Customer Service Representative Ii
4 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeWhen you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...
-
Customer Service Representative II
4 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide...
